Technical Sales Team Leader

Are you a Technical Sales Team Leader looking to work for an industry leader in manufacturing and retail who has branches across the UK? You will be based in the Bolton Head Office. Your main function will be: To proactively manage the Central Parts Sales Team ensuring excellent quality of service and customer care, building and developing relationships, selling, promoting company products and service portfolio, assisting in the growth of the department and business. You will be rewarded with an employer that are Investors in staff training, current technology, shares in success, offering a good work to life balance, and a business that supports their staff. The hours 37.5 per week, Monday to Thursday 8.30 am to 5.00 pm and Friday 8.30 am to 2.30 pm. Salary is £30,000 - £35,000 dependent on experience, plus bonus. A full UK Driving Licence is required as you will be visiting clients. Technical Sales Team Leader Duties: * Build and develop relationships with new and existing clients using desk-based and client visit selling techniques. * Research the market to identify potential new account customers, make appropriate approaches with a view to increasing the company customer base. * Create and sustain professional rapport with key accounts ensuring regular contact is made to ascertain buying requirements. * Process orders by phone, web and email, expedite/ progress orders through to despatch.and maintain accurate records. * Actively promote the company's brand by customer visits and regular telephone contact (both incoming and out-going calls) both to enhance existing and create new business. * Ensure all team members produce accurate quotations/orders and follow Company procedures with regard to despatch of goods, design/production of correct product by completely accurate and complete production/sales orders. * Continually review for accuracy/adverse trends and amend as required. * Monitor the performance of ERP sales and work with operations to ensure on-time delivery. * Process payments within the Company Procedures and maintain accurate records. * Lead the Sales team by giving clear targets and customer service driven focus towards the achievement of the agreed monthly/annual sales and margin targets. * Ensure each team member has clear targets and responsibilities. * Hold regular meetings to discuss continued and sustained improvements in performance. * Manage and motivate the Central Sales team to ensure they carry out their roles and duties to the required standard. * Ensure all team members receive adequate training, supervision and management together with clearly defined roles, responsibilities, duties and time management and have a full understanding of the expectations of their role. * Carry out strategic planning and reviews for the Sales function in consultation with the Sales and Marketing Director. * Provide detailed annual/quarterly sales forecasts to the Finance and Production Teams taking into account seasonality, historic trends and industry knowledge. * Liaise with the Marketing Team regarding special offers, sales literature, social media posts, etc. as required. Technical Sales Team Leader Requirements: * Required to have worked in a similar technical sales team leader role with an understanding of sales with a Parts/ Engineering or Manufacturing background. * Required must hold a full clean UK Driving License as you will be attending client visits. * Effective management of the team and resources, lead by example and have the skill to mentor and motivate. * Ability to interpret and analyse financial and statistical information. * You’ll have an innovative and agile approach to identify growth opportunities. * An excellent track record in both selling, generating new business, be self-driven and motivated and have a proven track record of working towards and achieving targets and KPIs. * You will have a good communication skillset, both written and verbal, be able to build relationships, understanding of working in fast paced environments with the ability to prioritise and adapt to change. * Team player, hands on approach with a positive attitude to learning and can work collaboratively. * Must computer literate in Microsoft Office applications, including Excel, and Word and Outlook and understanding of ERP systems with be advantageous. Technical Sales Team Leader Benefits: * 22 days holiday plus bank holidays per year, as well as your birthday off. * Bonus structure * 2 extra days a year as wellbeing days and a day off paid to do charity work. * Regular social events, free fitness coaching, health and wellness workshops. Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship. Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients