Workshop Manager

We are recruiting for a Workshop Manager based locally to Coalville, Leicestershire. Salary £45,000 per annum plus an annual bonus. Company benefits Company pension Private healthcare Life assurance GIP (Group Income Protection) Long service and success awards and recognition Full PPE provided for all climate conditionsMain responsibilities Progress and maintain work through the workshop, prioritising repairs in line with customers' and/or business demands managed effectively Minimise vehicle downtime by identifying the most economical repair method both in time and cost. Supervising technical repairs and advising or assisting technicians with best repair methods. Including performing quality checks of vehicles and vehicle repairs. Use inhouse IT systems to manage and allocate workshop resource. Including validating workshop technician hours and controlling overtime. Provide prompt and accurate repair and damage quotations Encourage good workshop practices to provide a safe and tidy, hazard-free working environment ensuring compliance with the Company's health & safety policy re: accurate data recording of equipment expiries e.g. ladder logs, axle stand test etc. Identify and procure best value vehicle parts and workshop equipment as required. Ensure all staff follow Company procedures and adhere to servicing and inspection schedules set out by the Company. Make available to and encourage all workshop staff to read all service bulleting and product updates both from manufacturers and internal and encourage staff input. Identify opportunities to explore the manufacturer's warranty and goodwill schemes to best advantage. Generate third party revenue from service and repairs for the workshop from new and existing customers, increasing year on year Parts ordering, management of internal stock and stock from external suppliers.Qualifications "Time Served" technician and with a technical background, ideally in a waste tanker or similar environment but tanker expertise is not essential. Strong experience in communicating with internal and external customers / stakeholders; always with the highest levels of professionalism Experience in managing parts/equipment procurement and parts stocking. High level of enthusiasm and commitment to driving 100% customer satisfaction Excellent communication skills/ability to communicate at all levels with good use of questioning techniques Highly competent with IT systems, including MS Excel. manage all technician resource and purchase order raising using internal digital systems and therefore a good candidate must be experienced and confident in working with similar systems. High level of organisation, ability to prioritise workload and meet deadlines Excellent attention to detail and ability to produce accurate work Initiative to work autonomously Ability to pushback and challenge Analytical and numerical approach to interpreting data Driving Licence - Full and valid For more information regarding this role please contact Rebecca on (phone number removed). S14