Customer service advisor

We are looking for a Customer Service Advisor to join a leading business based in the heart of Stoke on Trent. This role is a full time and permanent role- you will be enhancing your skills and career within financial services. You will be taking inbound calls, and making outbound calls, to customers with an outstanding debt to see how you can help. Benefits: Earn why you learn £500 bonus paid after the first 3 months Gym membership contribution of £20 per month Rewards Platform Paid time off to Volunteer at a charity Free onsite parking Pension scheme, career development and long service awards Casual dress Shift Pattern Two Week Rota: Monday to Friday: 8am - 4.30pm Monday to Friday: 10.30am - 7.00pm Every 4 weeks you will work a Saturday 8am-12.30pm Salary:£23,000 -Increasing to £23,500 after 6 months. (Plus bonus) Job Role: Understanding the customers needs and circumstances Using the system to update correct information Looking into affordability and setting up payment plans Taking payments Providing excellent customer service Working towards targets To hear more about this role- Apply Now