Sales Team Leader - Essex

The Role: * In this role you will have the exciting opportunity to lead and manage a team of Junior Brokers (Lending Managers). * Your focus will be on providing guidance, training, and support to your team members as they develop the skills and expertise required to excel in their positions. * Your leadrship will play a crucial role in delivering exceptional customer outcomes whilst maintaining high compliance scores. Day to Day Includes: * Team Leadership: Provide strong leadership to the team, setting clear expectations and performance goals. * Sales Performance: Monitor individual and team performance, ensuring that sales targets and KPI's are consistently met or exceeded. * Coaching and Training: Conduct regular coaching sessions and training to enhance the skills and product knowledge of team members. * Performance Evaluation: Evaluate the performance of team members, providing feedback and implementing actions as needed. * Reporting: Prepare and present regular reports on team performance, sales metrics, and progress toward goals. * Customer Service: Ensure that the team provides exceptional customer service and resolves customer enquiries and issues promtly. * Team Motivation: Create a positive and motivating work environment to boost team morale and engagement. * Process Improvement: Identify areas for process improvement and implement changes to enhance team efficiency and effectiveness. About You: * 12+ months of team leadership experience, showcasing strong leadership skills. * Knowledge of unsecured finance products, including personal loans, credit cards, and consumer lending options. * Expertise in underwriting processes, focusing on creditworthiness, debt-to-income ratios, and risk evaluation for unsecured loans. * Proficient with diverse financial products, understanding their benefits, risks, and target markets. * Strong regulatory and compliance knowledge in unsecured lending, ensuring adherence to legal framework. * Target-driven, consistently exceeding sales goals and identifying growth opportunities. * Consulatative sales approach, skilled in understanding customer needs and providing tailored solutions. * Excellent communication skills across verbal, written, and listening formats. * Skilled in building rapport with individuals from diverse backgrounds. * Diplomatic and empathetic in handling challenging customer interactions. * Proactive and committed to learning and development. * Resilient, able to thrive under pressure and maintain high-quality performance in fast-paced environments