Casual Sales Assistant - Flannels

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.Job DescriptionTo continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution AreasTo greet customer with a sincere and warm welcome and ensure they are aware you are there to helpAsk open questions to find out customers needsTo recommend, select and locate the correct merchandise for the customers needsTo provide information about in store offers, promotions and store cardsTo receive and process cash and card transactionsBe aware of latest trends and remain fully updated on product knowledgeMaintain a customer friendly and customer focused environment at all times.Guarantee a high level of customer service at all times.Educate and guide customers about Flannels, the brands and the product we sell.Offer alternatives and add on sales as and when necessaryEnsure store standards are complete and the store is prepared for the next trading dayComply with all Flannels policies and procedures at all times.QualificationsSkills and KnowledgeExcellent communication skillsAble to work effectively within a team environmentCustomer focusedPersonal QualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerFashion conscious and trend awareFlexible and reliableAdditional InformationThink without limits - Think fast, fearlessly, and take the team with you.Own it and back yourself - Own the basics, own your role and own the results.Be relevant - Relevant to our people, our partners and the planet.This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.