Restaurant Supervisor

WHAT ARE WE LIKE?Embankment Kitchen people are stylish, friendly, passionate, fun and full of energy. We are:Fun Fun and professional, encouraging faith and respect from our guestsOutgoing Portraying confidence in what we doWelcoming Happy, warm, personable and smiley staff separate us from the competitionEnergetic Hard working and attentive, yet unobtrusive service styleStylish Cool, clean and fashionable just like our businessConversationalists We always strike up conversation and talk to guests, be interested in themObjective of Role (overview):To operate a designated section of the restaurant, assisting the Manager, always focusing on exceeding the expectations of the customer - providing the best possible experience incorporating EMBANKMENT KITCHENs standards of service requirements at all times whilst adhering to financial guidelines and supporting the business.REPORTS TO:Restaurant ManagerOVERVIEW OF RESPONSIBILITIES AND DUTIESPRODUCT & SERVICE QUALITY: To ensure the service standards and timings are delivered at all times To demonstrate excellent knowledge of food, drink, service and EMBANKMENT KITCHEN culture To assist the management team in restaurant opening, operation and closing to the required standards To working with all Front of House staff to ensure development of customer relationships and creation of loyal regularsBUSINESS PROMOTION & SALES: You will have an area of responsibility (Bar or Floor) and you will be responsible for hitting set KPIs by area. To have a pro-active view towards promotions, sales and up selling & to be involved in coaching and training staff in suggestive selling skillsHUMAN RESOURCES, RECRUITMENT, TRAINING & RETENTION: To be responsive to all training provided and to attend all relevant training sessions To act as a role model to all new employees, by showing a positive approach to team spirit through support and positive communication Specifically, to act as a guide and mentor to other members of the Front of House team Full commitment to service standards & training plans for new employees To attend management and department meetings when required To communicate all employee welfare issues to the management teamFINANCE & ADMINISTRATION: To be responsible for designated shift cash outs and cash management and, to secure the opening/ close of the business. To be responsible for the correct till procedures and use of till along with correct cash reconciliationTECHNICAL SKILLS & GENERAL: To comply with all Licensing legislation To adhere to all company rules, regulations and procedures To communicate any potential problems to the Restaurant Manager and take a pro-active approach to their resolution To consistently demonstrate attention to detail with regards to standards To adhere to all food hygiene and Health & Safety requirements and standards To be responsible in absence of Restaurant Manager To perform any task pertinent to the operation as directed by the Restaurant ManagerJob Type: Full-timeCheck out the role overview below If you are confident you have got the right skills and experience, apply today.AMRT1_UKCT