Insights Analyst

Job title: Insights Analyst Location : London (Hybrid) Duration: 31/03/25 – rolling 3 month contract subject to performance IR35 Status: Inside Client Overview : We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established a successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future. Summary Commercial acumen and a recent proven experience in a similar role (such as Insight Analyst, Data Insight analyst in consumer marketing etc) ideally from the services sector (telco, bank, insurance) Success track in synthesising complex and ambiguous information in order to drive actionable insight brought to life through communication and visualisation Proficiency in SQL, GCP big query, good knowledge of python will be greatly appreciated Innate curiosity about customers, products and competitors Cooperative and positive can-do attitude What I’ll be doing – your accountabilities Understanding business context and expectations and translating into practical approaches to data analysis Applying a broad range of techniques (data mapping, exploration, preparation, big data analytics, visualisations, profiling, business analysis, statistical significance analysis) for gathering the insights and identifying meaningful trends from the data Generating tactical analysis to distil the insights, identify opportunities & make recommendations Articulating trends using tactical data visualisation techniques and efficiently communicating actionable insights tailored to the audience and business needs Defining business dashboard requirements for Qlik developers Defining requirements to data engineers for flags as well as data products creation Proactiveness and ability to work autonomously and propose practical and differentiated solutions to problem statements and good expectation management Skills required for the job Business analysis Statistical analysis Data visualisation for business presentations and dashboard design Delivering effective and engaging presentations to a variety of audiences Ability to pull the data from the databases, joining multiple sources and aggregating as necessary for extraction (mandatory use of SQL, python is a plus). Because data preparation will be c.25% of the role, the candidate requires technical background and comfort with this activity. Mandatory experience GCP BigQuery Cooperative and positive attitude in a group setting to achieve common goals Ability to act as a data analyst (e.g. Data Models, Requirements, Data Flows) is a plus Key behaviours Solution-focused achiever - I always deliver my ambitious goals, outcomes and timelines. I cut through complexity and obstacles to get to the right solution at the right time. Customer champion - I understand customers’ needs and challenges and don’t stop until we create brilliant experiences for them. I champion our customers in everything I do. Experience you would be expected to have 4+ years’ experience in the relevant field or equivalent Practical experience in Agile methodologies PREFERRED