Job Title: Sales Administrator
Salary: up to £25,000pa
Location: This a hybrid role involving working from our dedicated head office in Grimsby and home
Working hours: Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm
Benefits:
- Company pension.
- Health & well being programme.
- On-site free parking.
- Store discount.
About the role:
Encompass Marine are a UK marketing agent for oversees ship repair companies and associated services, handling email and telephone enquiries from UK and Swiss based clients.
As a Sales Administrator, you will play a crucial role in supporting the sales team and ensuring the smooth running of operations. Your responsibilities will include:
- Ensure the efficient running of the office for a small dedicated team.
- Reception duties including answering, screening and forwarding telephone calls. A professional, courteous and pleasant telephone manner is essential at all times. Taking messages, greeting visitors, making refreshments and keeping the office appearance professional.
- Maintain electronic systems including reporting and dealing with IT queries, filing of emails, updating of electronic calendars, contacts and Super Office CRM.
- Follow up, track, record and issue invoices.
- Minute taking.
- Ordering, receiving and maintaining office supplies and marketing materials.
- Organisation of Exhibitions as decided by the sales team.
- Gather and collate data and information from a variety of sources, using routine procedures, spreadsheets and databases to interpret vessel docking and survey dates.
- Monitor tender dates to ensure specifications/ tenders are submitted and received on time for submission to clients.
- Produce monthly reports for sales enquiries, customer lists and forthcoming surveys and docking for sales staff.
- Appointment setting for marketing trips including appointment booking, creating visit itineraries and producing pre visit reports.
- Make travel arrangements as required.
Skills and Qualifications:
- Previous experience in a similar role, ideally within a sales or customer service environment.
- Strong organisational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in MS Office, particularly Word and Excel and Super Office CRM.
- Attention to detail and a high level of accuracy.
- Experience of working in a fast-paced environment.
If you are an enthusiastic and driven individual with a passion for administration, this is an exciting opportunity for you to join a successful and growing company.