Manager - Policy, Planning and Performance

The IFRS Foundation is a not-for-profit corporation founded on the principle that better information leads to better decisions. IFRS Standards meet this need by enabling companies worldwide to provide such information to their investors. Our mission is to develop high-quality IFRS Accounting and Sustainability Standards that bring transparency, accountability and efficiency to capital markets around the world. Our work serves the public interest by fostering trust, growth and long-term financial stability in the global economy. We are looking for an Audio Visual (AV) Manager to join our global and diverse team. The AV Manager will work as part of the IFRS Foundation’s Technology team responsible for the management and delivery of AV based content, systems and services for the organisation. IFRS uses AV extensively in its engagement with stakeholders and the wider world, through Virtual meetings, live broadcast events, webcasts, podcasts and the latest AV technologies. The AV team support IFRS staff in the production and distribution of content, ensuring consistently high levels of quality. The AV Manager will work as part of the IFRS Foundation’s Technology team, responsible for AV service globally. The role is based at the organisation’s head office in London and will support AV delivery for staff around the world. IFRS has a cloud-first approach to technology service delivery and uses cloud platforms including Microsoft 365, Salesforce.The Foundation also makes extensive use of the Kaltura Video platform. The AV Manager works with the AV Team, regional Technology Operations Managers and Support Teams at all offices. You will be required to be in our Canary Wharf offices three days a week. This senior management role is responsible for overseeing all aspects of AV operations globally, in a geographically diverse environment. The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record including service management, strategic planning, team leadership, and ensuring the delivery of high-quality AV services AV Service Management: Oversee the installation, configuration, and maintenance of AV systems, including sound systems, video displays, projectors, lighting, and control systems. Ensure all AV equipment is properly maintained and functioning correctly. Content Management & Broadcasting Provide support and advice on content creation for all departments Collaborate with internal teams to develop videos, podcasts, and other multimedia content. Incorporate feedback from team members and stakeholders to improve content quality and relevance. Review and edit content to maintain high standards of quality and consistency. Event Support: Provide AV support for events, conferences, meetings, and other functions, ensuring all technical requirements are met. Work with event organizers to understand required AV needs and provide tailored solutions. Manage live event production, including sound mixing, video recording, and streaming. Plan and manage an event calendar to ensure consistent production schedules and resource allocation. Lead, train, and manage a team of AV technicians and support staff. Schedule and assign tasks to team members, ensuring optimal staffing levels for various events and projects. Conduct regular performance evaluations and provide feedback to team members. Project Management: Plan and oversee AV projects from inception to completion, ensuring they are delivered on time and within budget. Collaborate with other departments and stakeholders to ensure seamless integration of AV systems. Manage vendor relationships and coordinate with external contractors for specialized AV installations or services. Strategic Planning and Development: Develop and implement AV policies, procedures, and best practices to ensure high-quality service delivery. Stay updated with the latest AV technologies and trends to recommend and implement upgrades and improvements. Conduct needs assessments and propose strategic initiatives to enhance AV capabilities. Develop and manage the AV budget, ensuring cost-effective use of resources. Monitor expenditures and provide financial reports to senior management. Identify cost-saving opportunities without compromising service quality. Inventory and Asset Management: Maintain an inventory of AV equipment and ensure all assets are properly tracked and accounted for. Conduct regular audits and inspections to ensure equipment is in good condition. Manage the procurement of new AV equipment and negotiate contracts with suppliers. Training and Development: Provide ongoing training and professional development opportunities for AV staff to keep their skills current. Develop training materials and documentation for AV systems and procedures. Conduct workshops and training sessions for other staff members on how to use AV equipment effectively. Strive to exceed client expectations in all AV service delivery aspects. Extensive and proven of experience in AV service delivery, with at least 2 years in a leadership role. Audio Mixers, Cameras, ideally with Crestron, ClearOne, Polycom, Sennheiser and Video and audio capture devices such as Magewell. Cameras from Cisco and PTZOptics and Room systems from Polycom interfaced to Lenovo Docks for Teams connections. Sennheiser radio mic systems Proven experience in managing AV projects and teams in a globally distributed SME environment Strong technical knowledge of AV systems, including sound, video, lighting, and control systems. Use of Kaltura, Zoom and other broadcast technologies Excellent project management and organizational skills. Proficiency in budgeting and financial management.