Account Manager - Logistics

Job Overview:

Our client is a growing, fast-paced logistics provider that delivers efficient and tailored solutions to meet client needs.
We're seeking a proactive and customer-centric Account Manager to join our team.

In this role, you'll be the main liaison between clients and internal teams, ensuring seamless order fulfillment and delivery.

Responsibilities:

• Order Management: Oversee customer orders to ensure accurate and timely processing.
• Client Communication: Act as the primary point of contact, providing shipment updates and addressing client inquiries.
• Invoicing: Track shipments and charges to ensure invoicing is done accurately and on time.
• Customer Service: Resolve any client issues professionally and efficiently.
• Courier Coordination: Liaise with courier companies to arrange pickups and manage deliveries.
• Route Optimisation: Work with the transport manager to optimise delivery routes.
• Warehouse Collaboration: Coordinate with the warehouse team to ensure smooth and accurate order fulfillment.

Desired Candidate:

• Strong communication skills with the ability to build lasting client relationships.
• Proficient in Microsoft Office and logistics-related software.
• Ability to handle multiple tasks under pressure and prioritize effectively.
• Eager to learn and adapt in a dynamic environment.
• Previous experience in logistics or a related field is an advantage, but not required.

Be part of a team committed to delivering excellent logistics solutions!