Head of Operations and Fulfilment

Head of Operations and Fulfilment – Sheffield – Competitive Salary & Benefits Chase & Holland are delighted to be partnering with a top tier client in their search for a new Head of Operations and Fulfilment. The client is an outstanding business and employer of choice in the South Yorkshire region. The role is situated very conveniently only minutes from the nearest M1 junction, and the office benefits from free on-site parking. Benefits include: Car allowance Monday to Friday working week Opportunity to work with a leading organisation offering a positive working culture Pension scheme 25 Days Holiday & statutory entitlement Discretionary Bonus Responsibilities include: The successful candidate will be required to maintain reporting of daily, weekly and monthly OTIF customer satisfaction, and identification of any shortfalls and opportunities for improvement in collaboration with cost control and improvement from the perspective of headcount and associated budgetary responsibility for the teams under your remit. Having overall leadership of the operations side of the buisoness will also include maintaining the current high standards of Health and Safety in the warehouse and identifying any opportunities for improvement. The fulfilment side of the business is responsibe for monitoring and reporting on pick accuracy percentage on daily, weekly, monthly targets and provision of relevant narrative around any anomalies or SLA failures. This will be done by liaising with the commercial department to provide a weekly report to support forecasting budgets, while also being required to create a plan and schedule for stock take processes within the warehouse, and develop any appropriate SOPs and best practice. The role will also be a Wellbeing Champion, diving  positive attitudes and making people feel supported and heard. The ideal candidate will have: Proven experience in a similar role leading an operational warehousing and distribution/ fulfilment operation. The role requires a strategic thinker who can operate across the SLT and play a strategic role in the success and direction of the business, while also being able to be a troubleshooter who is happy to be hands on where required. This role would suit someone ready for a step up and is eager to develop their professional profile. We are looking for someone who can build strong, cross-functional working relationships across other divisions at various sites, and avoiding any siloed working practices and demonstrate leadership and strategic decision making. If you are interested in finding out about this exciting ‘Head of Operations and Fulfilment’ opportunity, click ‘apply now'. Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces