Job Title: Product Owner
Location: Solihull (Hybrid)
Hours: Full time, Permanent
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A bit about us:
At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We care about making a positive impact for our colleagues, customers, partners and the wider community. That’s why we live by our values of we're positive, we’re brave, and we own it.
The Role:
To support business and customer value growth through development and optimisation of our customer application journeys based on customer, partner, and market insight. Acting as a product Owner within one or more of our acquisition agile squads to deliver Customer experience (CX) improvements.
Key Responsibilities:
- Provide the squad with the product vision, which means anticipating customer needs and market evolutions.
- Collaborate daily with the stakeholders to have inputs on short- and long-term plans (inc. priorities for the next sprints)
- Create the user stories and features with the squad and ensure everyone understands what must be delivered and how to do it right and fast.
- Make the cut in product prioritisation by ranking stories / features in the backlog for the next sprints adopting a value-based prioritisation method, to cover build, run & maintenance needs.
- Test the implementation of the stories / features for the product release, ensuring that delivery is viable from a customer acceptance perspective.
- Analyse the product outcomes once released, based on customer feedback and business metrics.
- Actively participate in the life and ceremonies of the teams I belong to (my squad, tribe and chapter), constantly sharing our agile values and principles.
Skills & Attributes:
- Sound Product Owner experience working within Digital.
- Experience in leading product development.
- Excellent delivery focus – Ensure we deliver a quality product to market.
- Ability to anticipate business and strategic evolution.
- Attention to detail.
- Experience in best practice digital techniques including a broad understanding of digital CX best practice.
Could this be you?
BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.
What’s in it for you?
As well as working for a Top Employer UK 2024 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes. To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers/.
Equal Opportunities Disclaimer
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.