General Manager

Central Taxis in Edinburgh is the city's largest and most reliable black cab company, offering a wide range of services to its customers. As Scotland's first and only Carbon Neutral taxi company, we serve both private clients and corporate groups. A General Manager is required to join our team in order to take on a variety of responsibilities. The Role General Managers are responsible for all departments, including Accounting, Business Development & Account Management, IT, and the Call Centre located west of the city. It is a challenging and varied position with around 45 full-time and part-time employees. The General Manager will report directly to the Company Chairman, who is assisted by four other directors. Key Responsibilities Recruiting, training, developing, reviewing, and disciplining employees Management of our premises and equipment Management of ISO9001 & 14001 processes Liaison with clients and management of major accounts Documentation and management of formal tenders Administration, billing, and debt collection supervision Managing supplier relationships and controlling costs Working with the Call Centre staff to maximise delivery versus cost Reviewing management accounts, setting and managing forecasts and budgets with directors Skills and Experience: General Management of a small to medium sized business with at least 10 staff Management of a Sales & Marketing team Involvement with client relationships at a senior level in large Corporate and Public Sector environments Budget (profit & loss) responsibility and understanding of management accounts Management of suppliers and outsource partner relationships Experience of formal quality systems (ISO 9001, 14001) Producing and working to a business plan Demonstrable track record of delivering business improvements A motivated individual with a proactive approach to the business would be ideal for the position. This role will provide candidates with hands-on experience in a fast-paced, fun, evolving, and fulfilling environment. To apply, please send your CV and covering letter for consideration.