Service Advisor

Job Title: Service Advisor Salary: £26,000 basic – £34,000 OTE Hours: Monday to Friday 8am – 6pm, 1 in 4 Saturdays 8:30am – 12:30pm Hawkfield Recruitment is working with a well-established dealer group in Oxford who are recruiting for an experienced Service Advisor. If you are ambitious, a team player, and customer-focused, then you would be a great fit for this dealership. Committed to providing an excellent working environment, career development, and openness, you can be assured you are joining a forward-thinking and innovative company. Responsibilities of Service Advisor: * Working alongside technicians to ensure the smooth running of the workshop * Supporting the aftersales team * Assisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and Email * Loading the workshop diary * Provide a knowledgeable, courteous, responsive, and efficient service expressing the brand. * Meeting and greeting the customer and identifying customers additional needs * Upselling additional products and services * Keeping the customer up to date with the progress of their vehicle Experience Required for Service Advisor: * Outgoing and friendly attitude * Full UK Driving Licence * 1 year of experience in a similar role (Dealership or Independent Workshop) Benefits: * Rewarding loyalty with up to 33 days holiday per annum * Access to Perkbox, a platform which offers our clients colleagues hundreds of perks and discounts * Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families * An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events * A paid day off on your birthday * Death in Service benefit of 4 x salary * Workplace pension scheme offering enhanced employer contributions * Flexible working hours * Cycle to Work bike purchase scheme through salary exchange * Comprehensive in-house training with our dedicated training department Please know that once you have applied for this Service Advisor vacancy, more in-depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail