Business CoordinatorPermanent, full time (37.5 hours a week)Hybrid working between our Derby office 2 days a week and working from home 3 days a week
About the role
As part of the Sales Department, you will support the Business Recruitment team by delivering a high-quality customer experience for new prospective businesses joining MAB's network. Liaising with internal and external stakeholders, you'll coordinate calls, meetings and agendas to drive new business engagement opportunities, as part of the overall onboarding process.
Key responsibilities
- Assist the Recruitment Director with a task driven onboarding process, ensuring a streamlined and professional experience is provided to prospective new businesses joining MAB
- Maintain the CRM of recruitment contacts to monitor, record and report on activities
- Report on monthly management information
- Arrange telephone calls to book demos, propositions and follow up meetings with our various departments for potential new firms
- Coordinate diaries and agendas for internal and external meetings
- Control and authorise adviser vacancies with the Sales Team, and manage and report on adviser recruitment charges
- Update and report adviser recruitment activity on relevant trackers
- Control and manage social media content for adviser and business activity
About You
Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate:
- Experience in a customer-centric environment
- Experience using a CRM system or similar
- Strong interpersonal skills, with the confidence to deal with senior level internal and external stakeholders
- Excellent communication skills with the ability to build rapport and relationships
- Confidence using Microsoft Office and comfortable learning new systems
- Strong attention to detail
- An ability to prioritise and multitask
- Positivity and enthusiasm, with motivation to learn
- An ability to manage workload and priorities when under pressure
Our flexible working patterns and long list of benefits are some of the many reasons why people love working here. Our stunning Head Office is based in Derby with free parking, a 10 minute walk from Derby train station, excellent bus links and bike racks available. What you can expect from us:
- Flexible earlier or later start and finish times around our core business hours of 8:00am - 6:00pm, depending on the nature of your role and as agreed with your line manager
- 22 days holiday, rising with each year of service and a buy/sell holiday option and your birthday off!
- Free parking
- Matched share scheme
- Pension scheme with employer contributions up to 8%
- Enhanced Parental leave and Family leave
- Save 's through our Discounts and Rewards Portal
- Free breakfast and fruit at HQ
- And lots more!
We value different experiences and perspectives at MAB and ensure our teams continue to embrace our values in everything we do. As an equal opportunities employer, we are committed to the equal treatment of all current and future employees and do not condone or tolerate discrimination in any form. We aspire to be a diverse and inclusive place to work and welcome everyone from a wide range of backgrounds to apply to join us.
Additional Support
We will remove barriers that prospective applicants may face at any stage of our recruitment process. If you have additional needs and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact our Recruitment Manager, Hannah Blake.
Please submit your application as soon as possible. Interviews will take place from 15th July.
If this sounds like the job for you, or you'd like to discuss the opportunity in more detail - please get in touch!
Please note we are not accepting speculative CVs from recruitment agencies or engaging new agencies for this vacancy.