Technical Sales Manager - Bespoke Equipment & Spare Parts

Company:  Quaker Houghton
Location: west midlands
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

At Quaker Houghton, we make the essentials of everyday life possible and enable new approaches for a positive future. Quaker Houghton Engineering (QHE) supports our clients in adapting their business to new market needs such as the EV, industry 4.0 and creating a more sustainable production process. Based in every corner of the world, our people are passionate about what we do.


Based in Coventry, our QHE head office and as part of the management team, you will own proposal and estimating activities at a global level in line with our corporate sales strategy, as well as managing the global spare parts business activities. Working closely with the global sales and engineering team, this is a key role to continue to help our customers build a better future, together.



What will you do?


  • Management and ownership of primary delivery functions and key processes within Equipment Sales, Spares and Services.
  • Work with the Global QH sales and QHE Engineering teams to produce comprehensive estimates and technical proposal documents in line with customer requirements and applicable regulations for bespoke capital equipment and service sales. As well as support any other business activity as required.
  • As part of the QHE management team, you will also include active input to the overall company strategy, direction and operational goals, in-line with Quaker Houghton’s global strategy.
  • Manage the intercompany catalogue and pricing tool.
  • Manage costing records, order entry and sales administration systems, etc.
  • Ensure pricing and contractual terms follow profitability and cash flow goals, liaising with suppliers, sales team or direct customer contact as required.
  • Manage the spares and services team to deliver and efficient aftermarket support operation.
  • As part of the QHE management team, you will also include active input to the overall company strategy, direction and operational goals, in-line with Quaker Houghton’s global strategy.
  • Assisting in the development of standardised methods, tools, and documentation manuals, to improve cost estimation and proposal production.




What are we looking for?


Solid experience in a similar role where leading the proposal and estimation process is key for success. Ideally within the engineering, special purpose machinery or a similar environment. Any chemical process knowledge is a plus.


Excellent communication skills to manage internal and external stakeholders within a global and corporate matrix structure.


Understanding technical client specifications is a must including being familiar with design software and drawing interpretation.




What's in it for you?


  • Competitive pay programs with bonus opportunities.
  • 2 annual days paid volunteering leave to dedicate to the cause of your choice.
  • QH University: Continuous training tools for all seniority levels.
  • Wellbeing, Mental Health, Colleague Resource Groups & other attractive Diversity, Equity and Inclusion programs.
  • Opportunities to see your efforts contribute toward the success of the business. Solving problems and creating value are part of our DNA.




Who are we?


We are the global leader in industrial process fluids and engineering present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.


Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.


Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.



Join the team to continue to exceed customer expectations and build a better future, together.

Apply Now
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