Project Manager

Project Manager Population StudiesFull- timeHybrid working: 2 days a week in the office 3 days working from homeVerian - LondonVerian works with clients around the world, providing evidence, insights and advisory services to inspire the next generation of public policy and programmes. We work at the intersection of data, technology, and human understanding. With permanent fully staffed offices in 14 countries, our 850 specialist consultants and researchers advise government departments, regulators, charities, and other public sector bodies to make the right decisions and improve people’s lives.Verian’s Population Studies team of c.40 researchers works on high profile and influential official and national statistics, longitudinal studies, and ad hoc research on topics such as crime, education, science, energy, transport and culture. We work for clients such as the Office for National Statistics, the Department for Culture, Media and Sport, Transport for London, and the Department for Energy and Net Zero. Our work feeds into vital national statistics such as the latest crime figures and the Consumer Prices Index. We also work for academic clients such as the Institute of Social and Economic Research at Essex University, running large-scale longitudinal studies, including Understanding Society, the largest longitudinal household panel of its kind in the world.Purpose of the role:We help clients design, test and refine survey questions before programming and rigorously quality assuring all questionnaires before any study is launched in the field. As a Project Manager focused on Questionnaire Development you’ll coordinate the development, programming, quality assurance and delivery of all the questionnaires associated with Understanding Society. Reporting to the Project Director, you’ll act as the bridge between Verian’s Understanding Society research team, our survey programmers and field staff, and our clients at the University of Essex. Working to demanding schedules, your goal will be to ensure the questionnaire development process runs efficiently to timetable and budget, while always thinking about ways to improve the process.Main Responsibilities:Manage delivery of multiple and complex questionnaires concurrently by drafting questionnaire work plans and delivery schedules at the start of each survey cycle, keeping these up to date during the lifetime of a survey, monitoring progress against key dates, and identifying, managing and logging delivery risk.Act as a trusted point of contact for our clients through regular and proactive communication which translates their requirements into practical delivery and keeps them informed of development risks, delays and mitigation plans.Manage all quality assurance processes associated with the questionnaires by ensuring the right resources are in place, undertaking quality assurance tasks directly, overseeing other team members undertaking quality assurance, fully documenting all processes, and identifying efficiencies or innovation.Build capability by developing and delivering high quality guidance and training to on board new staff and refresh knowledge of staff involved in this role.Be the main point of contact with our offshore scripting team ensuring allocation of sufficient scripting resources, clear lines of communication with the research team, and early identification and escalation of any technical or other barriers to delivery. Coordinate and manage the operational delivery of questionnaires by working collaboratively and sharing information with other operational teams including sampling, field, coding and data management teams.Who we are looking forIn addition to possessing the suitable skills and experience to deliver against the above responsibilities, to be successful you’ll also need to:Care about quality and getting it right by having a keen eye for detail and taking pride in what you doBe a great team player and leader who can build effective working relationships, plan resource effectively and inspire others to deliverHave good written and verbal communication skills so you can communicate effectively with a range of stakeholders in a clear, confident and collaborative mannerBe highly organised with the ability to work across multiple tasks, prioritise tasks efficiently, and be adaptable in the face of changeBe a positive thinker who is focused on finding solutions and improvements by not being afraid to challenge and question current processesBe able to work to tight deadlines and work at pace when required while remaining calm under pressureTake ownership of tasks and work proactively to deliver as promisedHave excellent troubleshooting and problem-solving abilities so you can turn complex requirements into practical delivery plans.Have training or qualifications in project management (APM, PRINCE2) (would be an advantage but not essential).What we offerJoining Verian means becoming part of a dynamic and collaborative community that thrives on intellectual curiosity and a shared commitment to making a difference. As a member of our team, you will work on cutting-edge projects that influence policies, drive social change, and shape the future of our society.You will collaborate with passionate colleagues in an open and engaging environment, where people feel included, accepted, and are allowed to thrive in a space where their wellbeing is taken into consideration. We encourage applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Whether you're a seasoned professional or a recent graduate, Verian offers a stimulating and inclusive environment that fosters growth and professional development!Visit veriangroup.com to find out more about who we are.