Ecommerce Manager- Retail

Ecommerce Manager wanted for a luxury Jewellery Retailer Salary: up to £55k Location: London/WFH Join our fast-growing team and help shape our digital strategy as we expand our presence in the UK and Europe. We're looking for a dynamic Ecommerce Manager to drive online growth and enhance customer experiences across all digital channels. Key Responsibilities: - Work closely with the Chief Digital Officer to implement a digital-first strategy aligned with our brand and goals. - Track KPIs for sales, site performance, and ecommerce initiatives, using data to drive results. - Manage Ecommerce Roadmap: Oversee site improvements, optimizing functionality and customer experience. - Collaborate with marketing to ensure consistent brand messaging across all digital campaigns. - Online Promotions: Plan and execute the marketing calendar, updating site content to align with business goals. - Customer Journey Optimisation: Improve digital experiences through A/B testing, personalization, and UX enhancements. - Maintain SEO best practices and drive site performance enhancements. - Partner with teams to create campaigns that drive both online and in-store sales. - Collaborate with the CRM Manager to optimize segmentation and promotional performance. Skills & Experience: -4+ years in ecommerce management, ideally in luxury, jewellery, or retail. -Experience of managing a team. -Expertise in managing ecommerce platforms and improving website performance. -Strong analytical mindset, with proficiency in Google Analytics and KPI tracking. -Solid knowledge of SEO and its application in ecommerce. -Commercially savvy, with a results-driven approach. -Proven ability to manage multiple projects in a fast-paced environment. -Experience collaborating with internal teams and external partners (e.g., marketing, SEO agencies). - Familiarity with Google Analytics, MS Office, and performance marketing tools. This is an incredible opportunity for an entrepreneurial and autonomous individual with a proven track record in ecommerce management. If you're passionate about driving digital growth and want to be part of an innovative and fast-growing jewellery brand, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy