IT Change Analyst

IT Change Analyst - Permanent - London / Hybrid - £50,000 per annumAssist with all IT change management activityFacilitating and chairing the weekly Change Advisory Board (CAB)Checking RFCs for correctness and completenessEncouraging compliance with the change management process and policies.Aligning to ITIL v4 framework, the role should also be continually reviewing change management practises to spot and recommend areas of service improvement.Also provide administrative support for release management as required.Industry recognised technical qualifications or degree educated. ITIL Foundation v3 or v4 will be advantageous.Previous exposure to ITIL change management service management and/or project management.Experience of working in an ITIL-based support environment and with ITSM systemsInvolvement in design and implementation of policy, process and procedureExcellent computer literacy – particularly MS Office, Service Management toolsIT Change Analyst - Permanent - London / Hybrid - £50,000 per annum