NMC Senior Cyber Liaison Officer

Join Police Digital Service as NMC Senior Cyber Liaison Officer Starting at £55,000 per annum About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities Working closely with the NMC Cyber Liaison Manager to set strategy and NMC Cyber Liaison Team work ethic. Designated support and deputy for the NMC Cyber Liaison Manager. Operational coordination and point of contact of the NMC Cyber Liaison Team. Ensuring the demands of the NMC Cyber Liaison Team are adequately resourced to meet day-to-day team objectives. Monitor quality of outputs from the NMC Cyber Liaison Team in support of NMC Cyber Liaison Manager. Effective representation of the NMC Cyber Liaison Team at internal and external engagements, including briefings to senior stakeholders and leadership teams. Providing thought leadership to support the NMC Cyber Liaison Manager in the continuous improvement of the NMC Cyber Liaison Team. Ensuring stakeholders have a clear understanding of NMC services, including how to interact with NMC services to achieve the best value. Ensuring all stakeholder feedback, challenges or opportunities are accurately captured and escalated in a timely manner to the NMC Cyber Liaison Manager, to enable continuous service improvement. In support of the NMC Cyber Liaison Manager, coach and support the Cyber Liaison Team to grow knowledge and skills. What you need to succeed in the role Essential Excellent leader with a proven track record of working in a high performing, well-motivated team. Strong communicator - written, verbal and listening skills with attention to detail when recording activity and decision making. Relishes responsibility and working on own initiative with the ability to produce high quality work without close supervision. Excellent planning and organisational skills with the ability to focus, multi-task and effectively manage own workload. Highly skilled negotiating and problem-solving skills. Understanding of different audiences and situations, with ability to empathise and appropriately adapt communication style to suit. Approachable attitude and comfortable meeting new people, building rapport and collaborating with stakeholders at all levels. Enthusiasm and motivation to further own knowledge and learn new skills. Personal resilience and embraces positive change in a complex and rapidly evolving cyber environment. A genuine passion for maintaining high quality support to our stakeholders. Experience of customer facing roles, and knowledge of the business drivers to help operational teams deliver relevant, effective, efficient, and quality service to stakeholders. Non-Police Personnel Vetting (NPVV3) and Security Check (SC Clearance) will be required for the role and must be maintained during tenure. Will require a full, valid driving license and use of a vehicle to undertake business travel where appropriate. This must be maintained in a roadworthy condition and insured for business purposes. Mileage rates in accordance with HMRC will be reimbursed. Desirable Broad cyber security awareness. Practical experience and understanding of operational cyber security environments. Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available Flexible working hours - We trust you to do your job and we appreciate that life doesn't always fit around a 9 to 5 workday. We operate core hours of 8 to 6, Monday to Friday (37hr week) We care about your well-being - we have an EAP that offers not just welfare benefits but also retail discounts Plan for the future - we offer an excellent pension scheme and life assurance cover Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation Family - Enhanced maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering You can find out more here: Benefits - Police Digital Service (pds.police.uk) Diversity, equity and inclusion We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week. Please note that in Q3 of 2025, the NMC will be relocating to offices in the Wigan area. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS. TPBN1_UKTJ