Customer Service Advisor

Are you a Customer Service Advisor looking for your next opportunity? We Have a new permanent role based in Milton Keynes for a new ever growing transportation business. As an experience Customer Service Advisor, you will have a Salary up to £26k per annum subject to skills and experience, with working hours of Monday – Friday 8.00 a.m. - 5.00 p.m. and Friday - 8.00 a.m. - 4.30 p.m. As a customer service advisor, you will manage the customer experience journey, including product information, customer complaints and resolutions. You will support the team answering phone calls and using our body shop management system – Autoflow for general enquiries, updates, creating notifications, booking in customers, arranging vehicle collections/returns and general administration. You will assist the Office Manager with invoicing and debt control. As a Customer Service Advisor, you will have proven experience in the automotive industry working in a customer service focussed role, with ability to multi-task and adapt to changing priorities.  You will have exceptional administration skills, with experience in MS Office and basic Excel. Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential. You must be dynamic and enthusiastic in your approach, computer literate and an excellent communicator who is self-motivated and able to work to a high standard in a fast-paced environment.  This requires multi-tasking and flexibility in your approach along with customer satisfaction and professional representation. A clean driving license is required for the role. You will be going in as a Customer Service Advisor into a company with over 40 years of knowledge and expertise in the industry and are appointed by Manufacturers and Insurance companies. A market leader in equipment to include four-wheel alignment Hunter equipment (Geometry) and ADAS autonomous driving resets / cameras, diagnostics, air-conditioning units and EV tooling. If you have the above skills and are interested, please click to apply