Receptionist

This role is responsible for the management of the reception and conference suite. The role provides a professional reception service for visitors to Unipec UK Co Ltd. The role also provides general administration support to the business. The incumbent is expected to demonstrate a high level of customer service at all times. This role is 1 of 2 receptionist based on 2nd Floor and both require to work closely to ensure seamless support staff and visitors.

Responsibilities

• Responsible for the management of the reception and conference suite, providing a high level of customer service at all times and supported by Office Coordinator/Receptionist
• Operating the switchboard, screening and forwarding calls in a confident and professional manner
• Acting as the first point of contact for the company when greeting delegations, clients and guests
• Coordination and booking of meeting rooms using Microsoft outlook as requested by the business
• Manage Delegation activity including Accommodation, Invitation letters and related tracking. This includes visitor tracking spreadsheet and supporting any H&S and policy briefings.
• To provide a high quality of customer service for delegates including provision of beverages, lunches and other concierge services as requested
• Responsible for incoming and outgoing post including sorting and delivery to employees, arranging for special delivery services and couriers
• Manage courier, taxi bookings, stationery supplies, business cards etc for employees and delegates
• Travel Booking and Visa application support as required.
• Additional administrative support duties as and when required including processing invoices and liaison with suppliers;
• Be a Fire Warden and First Aider
• Manage First Aid materials and First Aid boxes in the building as and when required.
• Manage mobile phone activity as directed.

Qualifications/Skills

• Educated to college level or A level equivalent
• Customer service orientated
• Provision of a professional corporate reception service
• Fluency in English
• Excellent communication skills and a flexible attitude to support the company as and when required
• Experience of Microsoft outlook, word and excel