Wintel Infrastructure Engineer

Would you like to work for a company that has a people first culture? Join an organisation that is committed to innovation, sustainability, and delivering top-tier services to millions. With a reputation for reliability and cutting-edge infrastructure, this is your chance to step into a role where your expertise in Wintel Infrastructure can make a real difference to the UK. If you're looking to be part of a forward-thinking team that values continuous improvement and professional growth, this is the perfect opportunity for you.   About The Role As a 3rd Line Wintel Infrastructure Engineer, you'll be at the forefront of managing and supporting critical IT systems. You’ll take ownership of implementing new services and applications while providing third-line support for our Windows server environment. You’ll also play a key role in troubleshooting, problem-solving, and ensuring that services run smoothly in line with agreed service levels.   Responsibilities Configuration and support of core Windows server infrastructure (physical and virtual) as well as other related devices and applications Provide technical assistance and guidance as required in BAU and Project workstreams Responsible for providing effective and efficient utilisation of resources to sustain the systems and services required to meet customer expectations and requirements Provide technical consultation on current and proposed Window systems. Help resolve errors in the Windows Server landscape Help the team configure, maintain, and administrate Windows equipment Maintain Service Level Agreements (SLA) surrounding incidents and requests Act as a technical escalation point to the tier two support team for incidents and service requests when required Build processes, procedures, and documentation to ensure high quality customer support Working with the Cyber Security Team to investigate and remove vulnerabilities Part of a 24x7 on-call rota   Required Technical Experience: Microsoft Windows Server OS systems (Windows 2012, 2016, 2019 and 2022) Management and administration of Active Directory, Azure AD Connect, DNS & GPOs Management and administration of ADFS, DFS, DHCP, IIS Strong knowledge of MS 365 services and applications Windows Systems backup and restore - Veritas NetBackup experience particularly advantageous Strong knowledge of networking architecture and technologies Management, risk and governance of 3rd parties and suppliers Patch Management / WSUS 3rd line support experience Microsoft SQL Database Administration Microsoft 365 Administration Skills   Preferred Experience Managing Active Directory Certificate services particularly advantageous MS Endpoint Manager (SCCM) & SCOM particularly advantageous Cloud platform technologies (AWS & MS AZURE) particularly advantageous Working within the ITIL framework – ITIL certification advantageous AWS, MS and Other Technology Certifications advantageous Power Platform / MS Dynamics Experience Microsoft Exchange Support Skills Single Sign on with ADFS and Azure SSO   Benefits Competitive Salary Enhanced Pension Scheme Holiday Entitlement: Generous holiday allowance, which increases with service. Health and Wellbeing: Access to health and wellbeing initiatives, including Employee Assistance Programs (EAP) that offer support with mental health, financial advice, and more. Life Assurance Training and Development Program Flexible Working Employee Discounts Community Engagement Program Supportive Work Environment: A collaborative and inclusive culture, where employees are valued, supported, and encouraged to thrive. Plus lots more!   Take this opportunity to further your career in an exciting, dynamic environment, where your skills and expertise will make a real impact. Apply today to join the team and be part of our success story