Customer Service Advisors

Company:  The Recruitment Co
Location: Warrington
Closing Date: 20/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The Recruitment Co are recruiting on behalf of our client based in Warrington. The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people. Job Duties Include: Speaking to Customers over the phone (Outbound and Inbound) Confirming Customer's Safety Helping report repairs for Customers Speaking to Housing Officers and other Family Members Skills Required: A Clear and Friendly Telephone Manner Excellent Computer Skills Keen Attention to Detail A Strong Desire to Reassure and Help. We have both Full Time and Part Time positions available for this role to suit individuals needs. The shifts will be confirmed upon interview/telephone consultation with our Consultant but will be a mixture of shifts on a set rota basis. The Salary for this role is £11.56 per hour which equates to £18,815 per annum based on a average 31.3 hour working week Shift Examples: Week 1 Monday, Tuesday , Wednesday 8.30-5.30 Week 2 Monday, Tuesday, Saturday Sunday 8.30-5.30 Week 3 Monday, Tuesday, Wednesday 8.30-5.30 Week 4 Monday , Tuesday , Saturday , Sunday 1pm until 10.15pm (An evening shift will be required once every 4 weeks working 1pm until 10.15pm) This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers. This is a permanent position from Day One. If you're interested, please apply online with a copy of your most updated CV and we will be in touch! The Recruitment Co are recruiting on behalf of our client based in Warrington. The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people. Job Duties Include: Speaking to Customers over the phone (Outbound and Inbound) Confirming Customer's Safety Helping report repairs for Customers Speaking to Housing Officers and other Family Members Skills Required: A Clear and Friendly Telephone Manner Excellent Computer Skills Keen Attention to Detail A Strong Desire to Reassure and Help. We have both Full Time and Part Time positions available for this role to suit individuals needs. The shifts will be confirmed upon interview/telephone consultation with our Consultant but will be a mixture of shifts on a set rota basis. The Salary for this role is £11.56 per hour which equates to £18,815 per annum based on a average 31.3 hour working week Shift Examples: Week 1 Monday, Tuesday , Wednesday 8.30-5.30 Week 2 Monday, Tuesday, Saturday Sunday 8.30-5.30 Week 3 Monday, Tuesday, Wednesday 8.30-5.30 Week 4 Monday , Tuesday , Saturday , Sunday 1pm until 10.15pm (An evening shift will be required once every 4 weeks working 1pm until 10.15pm) This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers. This is a permanent position from Day One. If you're interested, please apply online with a copy of your most updated CV and we will be in touch
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The Recruitment Co
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