Planner

We have an opportunity for a Planner to join our team in  Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way. Key Responsibilities Arranging appointments for residents with trades people in a cost effective and organised manner. Rescheduling appointments using our planning tools. Handling calls and communicating between the resident and maintenance worker. Keeping all activity logged and up-to-date. Ensuring that all follow on jobs are actioned by the end of the day. Requirements Previous experience in a similar role Previous experience in call centre environment and/or dealing with high volumes of calls (desirable) Excellent communication skills Ability to prioritize tasks Benefits 22 days annual leave which increases with length of service Pension Perkbox rewards Long service rewards Volunteering day