Head Of Communications

We’re looking for a Head of Communications to join our award winning team in Middlesbrough (UK), home to the beautiful North Yorkshire coastline and countryside.Reporting to our COO, you’ll lead our communications strategy, both internally and externally across our UK and Malaysia studios. This role will also encompass the leadership of our Corporate Social Responsibility (CSR) strategy, ensuring our company’s values and commitments are effectively communicated and upheld. If you have a passion for gaming, a strategic mindset and a proven track record in corporate communications and exposure to CSR leadership, we’d love to hear from you.This role requires a hands-on approach, stepping in to perform tasks directly when necessary and supporting teams where needed.As a global gaming company, we've enabled millions to conquer Minecraft Dungeons, battle in Rust Console Edition and create new adventures in Fallout 76.Recently, we collaborated with Rockstar Games to bring Red Dead Redemption to the Nintendo Switch and PlayStation 4 as well as partnered with Obsidian Entertainment on Grounded: Fully Yoked Edition for Nintendo Switch and PlayStation 4 and 5.Double Eleven is a place where our people come first. Our 400-person team proudly represents over 30 nationalities. We strive to avoid crunch, we offer flexible working hours to allow you to truly enjoy work/life balance whilst making great games and any overtime is always planned, optional and paid.We can support UK relocation and have a dedicated People and Operations teams on standby to assist you. We’re afraid we are unable to sponsor a visa for this role.Interview approach and timeline:Application We encourage anyone interested in this role to apply quickly as we may close this advert before the listed closing date if a high volume of applications is received. Current closing date for this advert is Sunday 15th SeptemberSelection Interview stages are likely to take place either the end of September or first two weeks in October TBC. At interview we’ll assess your discipline specific skills and knowledge, professional behaviours and values via an assessment and face to face interviewIf you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at [email protected] you’ll be doingCommunications Strategy:Develop and execute a comprehensive communications strategy that enhances the company’s brand and reputation in the gaming industryOversee all external communications including press releases, media relations, social media and content marketingServe as the primary spokesperson for the company, managing media inquiries and public appearancesInternal Communications:Lead internal communications to ensure alignment and engagement among all 450 employees across the UK and Kuala LumpurCreate and implement communication plans that keep employees informed and motivatedDevelop and manage internal communication channels, including newsletters, intranet and any company wide comms eventsCorporate Social Responsibility (CSR):Develop and lead the company’s CSR strategy, ensuring alignment with company values and stakeholder expectationsCollaborate with cross-functional teams to integrate CSR initiatives into business operationsCommunicate the company’s CSR activities and achievements both internally and externallyHands-On Leadership:Step in to perform communications tasks directly when there are gaps in the team or during high-demand periodsProvide hands-on support for critical projects and initiatives, ensuring high-quality output and timely deliveryMentor and train team members, fostering a culture of learning and developmentLeadership and Management:Manage the communications team, providing guidance, support and professional development opportunitiesWork closely with senior leadership to align communication strategies with business goalsMonitor and analyse communication metrics to assess effectiveness and make data-driven improvementsWhat we’re looking forSignificant experience in corporate communications, public relations or a related fieldDemonstrated people management experienceProven experience in developing and executing successful communication strategiesStrong understanding of the gaming industry or similar creative industry and its unique communication challenges preferredDemonstrated experience in CSR strategy development and implementationExcellent verbal and written communication skills, with the ability to craft compelling messages for diverse audiencesStrong leadership and team management skillsAbility to work collaboratively with cross-functional teams and senior leadershipProficiency in communication tools and platformsWillingness and ability to be hands-on and step in to perform tasks directly when necessaryQualificationsA masters degree in Communications, Public Relations, Marketing or a related field preferredWhat to expectSome of our benefits include:Working life at Double ElevenStart your day any time between 8:00am and 10:00am35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)Opportunity to apply for hybrid working (up to 2 days working from home per week)28 days annual leave (20 days annual leave + 8 days bank holiday)1 day leave for your birthdayUp to 8 days discretionary annual leave during our end of year break1 day leave if you’re moving housePotential for annual performance bonuses5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestoneA brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and moreFree breakfast options, juice, hot drinks and fruitEmployee referral bonus (up to £2000!)Cycle to Work schemeFree game codes, game swag and merchandiseFamily-friendly leave availableChristmas Saving SchemeFree parkingBest-in-class tools and workflows so you can focus on creativityProfessional development and wellbeingVitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period)Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditationsA personalised development plan with dedicated support from our Learning teamAccess to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student)A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovationIn-studio wellbeing programmes and People team supportTeam lifeFree activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you)Many team events to celebrate team and game milestonesSponsored team activities including football, basketball, book club, movie club and moreOpportunity to contribute to our internal Employee Diversity and Equality NetworkWays to reach usIf you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact [email protected]