Regional Business Manager

Regional Business Manager - High End Fitness Brand Circa £65k plus bonus OTE £75k-£80k London Based We are recruiting for this brand new role within a high end fitness brand in London as they take the next steps on their development. A world wide renowned brand they are developing their business operations with this exciting expansion in the UK market. Key Responsibilities: Sales Leadership: Commercial Sales Strategy : Develop and execute commercially focused sales strategies to achieve revenue and retention targets across the region. Team Leadership : Manage and mentor Sales Managers, ensuring they and their teams meet their sales and retention KPIs. Sales Process Management : Oversee the entire sales process, ensuring all team members follow best practices from lead generation to post-sale follow-up. KPI Monitoring : Track and analyse regional sales performance, providing commercially driven insights and regular reports to the Chief Experience Officer, adjusting strategies as needed to maximise profit. Client Retention : Implement effective retention strategies to increase client loyalty and lifetime value. Cross-Department Collaboration : Work closely with marketing, customer success, and operations teams to ensure alignment between client acquisition, satisfaction, and retention efforts, always focusing on commercial impact. Operational Oversight: Manage In-Gym Operations Managers : Lead and support in-gym Operation Managers to ensure operational efficiency, cost control, and high service standards at all gym locations. Multi-Site Operations Management : Oversee day-to-day operations of multiple gyms, ensuring consistent standards of service, maintenance, and compliance, with a focus on commercial efficiency. Facility Management : Ensure gym facilities are well-maintained, fully stocked, and meet all health and safety regulations, while managing operational costs effectively. Client Experience : Ensure that clients receive exceptional service at every touchpoint, supporting both sales and retention objectives, and driving long-term commercial success. Complaint Management : Collaborate with Gym Managers and Operation Managers to resolve client complaints efficiently, maintaining positive client relationships and protecting revenue. Health & Safety : Oversee compliance with health and safety standards, ensuring all staff are up-to-date with required certifications, including first aid. Reporting : Provide regular operational and sales reports, with a focus on commercial outcomes, including gym performance, client satisfaction, and operational efficiency, to the Chief Experience Officer. Required Skills & Competencies: Leadership and Coaching : Proven ability to lead and mentor both Sales Managers and Operation Managers, focusing on commercial success across multiple locations. Commercial Focus : Strong business acumen, with the ability to make commercially driven decisions that balance revenue growth and cost control. Sales Expertise : A proven track record of driving sales growth, with experience managing sales teams to achieve revenue and retention goals. Operational Acumen : Experience managing the operational functions of multiple facilities, ensuring cost-effective, high-standard service delivery. Multi-Site Management : Demonstrated experience managing multiple locations or sites, ensuring commercial and operational consistency across all. Communication Skills : Excellent verbal and written communication skills, able to engage with clients, staff, and senior management. Problem-Solving Skills : A solutions-driven approach to address operational and sales challenges, with a focus on protecting and growing commercial interests. Data-Driven Decision Making : Ability to analyse sales and operational data to make informed, commercially focused decisions. Key Performance Indicators (KPIs): Sales Targets : Achieve regional sales and retention goals, ensuring consistent revenue growth across multiple sites while controlling costs. Operational Excellence : Ensure all gyms operate efficiently, meeting commercial objectives for health, safety, and client satisfaction. Client Satisfaction : Maintain high levels of client satisfaction across the region, addressing issues promptly to protect revenue and retention. Team Performance : Ensure Sales Managers and in-gym Operation Managers meet or exceed performance expectations in both sales and service delivery, contributing to the commercial success of the region. Your recruiter for this role is Cam Bridger, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. Cam is a health and fitness recruitment specialist for the whole fitness sector and if keen to considered please 'apply now'.