Director of People

Job Title: Director of People

Reports to: Chief Services Officer

Location: London Office

Direct Reports: 3

Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.

Working in partnership with the NHS, we are already the UK's largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.

As the Director of People for our UK operations, you will play a pivotal role in shaping and executing our people strategy. You will work closely with a US counterpart (VP of People, US) and both our UK Country Leadership Team and the Global Leadership Team to create and implement a unified global people function that aligns with our organisational goals, enhances employee experience and drives business success. Your experience in people management, strategic planning, disciplined execution and cross-cultural collaboration will be critical in this role.

Strategic Leadership

1. In collaboration with the Chief Services Officer and VP of People, US develop and execute the people strategy for the UK in alignment with the global people strategy.
2. Partner with the VP of People, US and other leaders to integrate and standardise people practices across regions.
3. Provide strategic counsel to senior leadership on people-related matters, including organisational design, talent management, and employee engagement.
4. Act as a key member of the UK Country Leadership Team, representing the voice of the UK People Team.

Talent Management

1. Working alongside the Head of Talent Management, support in the development of local talent acquisition and retention strategies to attract and retain top talent in the UK.
2. Champion a culture of high performing teams through the implementation of robust performance management systems, including goal setting, performance reviews and professional development initiatives.
3. Drive succession planning and career development programmes to build a strong pipeline of future leaders.

Employee Experience

1. Foster a positive and inclusive workplace culture that aligns with our core values and enhances employee satisfaction.
2. Design and implement employee engagement initiatives, including surveys, feedback mechanisms, and action plans to address areas of improvement.
3. Address employee relations issues and ensure a fair, equitable, and supportive work environment.

Compliance and Best Practice

1. Ensure compliance with UK employment laws, regulations and industry standards.
2. Develop and maintain HR policies and procedures that reflect best practices and support organisational goals.
3. Stay informed on emerging HR trends and legislative changes to ensure the company remains competitive and compliant.

Global Collaboration

1. Work collaboratively with the VP of People, US and other global HR partners to harmonise policies, processes and best practices.
2. Lead and contribute to the development and implementation of global People initiatives, including diversity and inclusions programmes, employee wellness and organisational development.

Data and Analytics

1. Utilise People metrics and data analytics to drive decision-making and measure the effectiveness of our People strategies.
2. Monitor and report on key performance indicators related to employee engagement, turnover, and talent management to inform strategic adjustments.

Technical Skills

• National employment law knowledge and expertise
• Process Optimisation
• Strategy development
• Implementing high performance culture
• Implementing well-being strategy
• Project execution
• Understanding of employee benefit landscape
• G-Sheet & Excel
• Data Analytics

Power Skills

• Collaboration
• Stakeholder Management
• Conflict Management
• Attention to detail
• People Management

Experience / Qualifications

• Bachelor's degree in Human Resources, Business Administration or a related field. Advanced degree of HR Certification (eg CIPD Level 7) or equivalent in experience.
• Proven experience in HR leadership roles, with a track record of successfully managing people function preferably in a healthcare or technology environment.
• Expert understanding of UK employment law and regulations, with experience in a global or multi-national setting preferred, though not required.
• Excellent interpersonal and communication skills, with the ability to influence and build relationships across all levels and departments of the organisation.
• Demonstrated ability to lead and motivate teams, manage change, and drive organisational performance.
• Proficient in HR systems and data analytics tools.

Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary: Dependant on experience, up to £85,000
2. Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays.
3. Professional Development: Benefit from our yearly professional training programmes.
4. Financial Security: Secure your financial future with our pension contributions and annual company share option awards.
5. Health and Well-being: Prioritize your health with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP).
6. Life Assurance: Gain peace of mind with life assurance, providing up to four times your annual salary.
7. Flexible Working: Embrace the flexibility of remote working.
8. Lifestyle Benefits: Participate in the Cycle to Work Scheme and take advantage of our Incapacity Income Protection.

If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together!

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual.

We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.