NPD PROCESS TECHNOLOGIST

We are part of the Snowfox Group which includes the Taiko, YO! and Bento brands – we operate more than 1500 kiosks, 60 wholly owned restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada and the UK with additional geographic presence in Europe and Australia. Our brands are: Snowfox - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii and Alaska Taiko - founded in 1997, Taiko was the first sushi manufacturer for UK supermarkets and has evolved into a highly innovative manufacturer of sushi, bento and snacks in the UK. Bento - founded in 1996 in Canada and provides quality grab & go sushi and hot Asian food in over 900 locations, including supermarkets YO! - the first to bring the ‘kaiten’ conveyor belt to the UK in 1997. Today, YO! is the UK's #1 Sushi brand with over 50 restaurants, over 170 sushi kiosks and a popular YO! To Go range Our Purpose: We Believe in Better Food for Everyone, the Japanese Way… We continue to capitalise on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals. Overview of the role: To translate NPD products into the factory environment; Ensuring product quality, safety and commercial suitability whilst meeting the expectations of the customer To proactively evaluate and improve processes and complete kaizen activities Be a proactive member of the HACCP and meet the HACCP standards 3 Best Things about the job A friendly and inclusive workplace with a great team that is passionate to provide the best quality service and products. Working with a team that have a true passion for what they do, you will have an opportunity to use your experience/skills to bring an effective change and develop your career along the way. Taiko is growing rapidly so future growth opportunities are possible and you’ll benefit from discounts on products produced in the factory as well as 50% off all YO! Restaurants Key Accountabilities: Responsibilities include but not limited to: Attend feasibility and NPD meetings to understand new products and follow up. Liaise with Commercial team regarding distribution changes Liaising with QA team to ensure all paperwork is updated correctly Work alongside the senior process technologist to plan, organise and execute product trials following Taiko launch procedures Assist in process improvement and ensure all necessary product validations are accurate and on time for any new or existing products Use datalogger programmes to analyse data Carry out staff training for new products, processes or equipment if required; Responsible for managing product related documents (i.e. process recipes, QAS, photo standards,..) from end to end Organise samples for external lab testing – nutritional, shelf life, chemical etc. as required Arrange any necessary travel tests for new products Responsible for organising product trials for customer panels; complete trial and launch reports; follow up by attending meetings for any issues Liaising with the relevant team to ensure all trials, pre-production trials and launches are completed and followed up Troubleshoot process issues as necessary What you’ll need: Previous experience in a Food to go manufacturing environment in a similar role Understanding of the operation and products Understanding of the product development process, specifically planning and conducting trials, creating data for specifications and writing QAS Ability to follow critical paths/ project timelines is essential High level of reliability and flexibility is essential Excellent communication skills, both verbal and written Good time management and organisational skills Qualification in food related discipline would be advantageous but not essential What’s in it for you? We’re committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us Group Personal Pension Group Income Protection Scheme: up to 75% of your basic monthly salary after 26 weeks’ continuous absence from work due to serious injury or illness Private Medical Cash Plan: including dental, GP access, physio therapy, money back on contact lenses and 24/7 Employee Assistance Line Brilliant support services designed to enhance mental and financial wellbeing including mental health first aid courses, access to Wagestream and our mental health Partner Minding Minds Bespoke reward platform including access to retail, cinema & gym discounts 50% off your food every time you dine with us for you and 3 friends The Snowfox Group is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.