Sales Advisor

Sales Advisor – Head Office Location: Leicestershire Working Hours: Monday to Friday, 09:00 - 17:00 Salary: £22,000 - £25,000 per year Simon Acres Recruitment, on behalf of our client, is excited to present an opportunity for a Sales Advisor to join a growing and dynamic team at their head office based in Leicestershire. Our client is a leading retailer and importer of luxury natural stone and porcelain flooring, with a strong focus on delivering exceptional customer service. The Role As a Sales Advisor, you will play a pivotal role in guiding customers through their purchasing journey, from initial inquiry to after sales support. This is a fast-paced role that requires a highly organised individual who thrives in a customer-focused and sales driven environment. You will be the key point of contact for customers via phone, email, and in-person, providing expert advice on products and services. Key Responsibilities • Provide exceptional customer service throughout the sales process • Manage incoming sales calls and offer technical and design advice • Create quotations, process payments, arrange deliveries, and provide after sales support • Maintain up-to-date client information in the CRM system • Coordinate sample dispatches and assist the Sales Manager as needed • Offer advice on product suitability, sizing, and pricing while showcasing a flair for interiors Skills & Experience • Previous experience in a sales environment • Experience in luxury goods or interiors (desirable) • Highly organised with the ability to prioritise and multitask • Self-motivated with excellent communication skills • Experience using a CRM system • Proficient with Microsoft Office • Full, clean UK driving licence What We Offer • Competitive salary with bonus structure • Friendly, welcoming team environment • Additional leave for years of service • Sick pay after probation • Employee discount and assistance programs • Company events and opportunities for professional growth • Optional pension scheme and the ability to purchase additional annual leave Experience: • Sales: 1 year (preferred) Work Location: In person Benefits: • Free parking • Company events If you're an enthusiastic and customer-focused individual with a passion for luxury interiors, we’d love to hear from you! Simon Acres Recruitment are acting as the employment agency for this position