Visual Merchandising Manager

Job Title Visual Merchandising Manager In Store Massimo Dutti Guildford GU1 3AD Full time Position Reporting to General Manager / Department Manager Key Responsibilities COMMERCIAL AND MERCHANDISING To ensure that the floor layout is merchandised in accordance with the company guidelines. To promote new lines effectively. Identify creative and visual ideas and take actions for the store. Manage the in-store furniture, tables, walls, layouts, internal mannequins and fixtures, in order to maintain high standards of the brand image. Build action plans of the commercial and visual activity of the store in a daily. Weekly, and seasonal manner and special days, based on analysis of commercial reports and according to the needs of the store Analyse daily, weekly and monthly commercial reports and money mapping to make decisions on product layout and react accordingly Monitor the layout and the availability of the product (including shoes, accessories, and perfumes) Keep up to date on the latest fashion trends and provide feedback on competitors activity. STORE OPERATIONS Works alongside the operational manager to ensure that the best practice of the digital devices is in place at all times. Controls product levels in the store and communicate with senior management any product needs. Monitors all procedure related to product; - Warehouse - Orders - Reports To understand and reinforce the company return policy. Promote HR Policies and Procedures and the Code of Conduct in the store by sharing information with the team and leading by example TRAINING AND DEVELOPMENT To be responsible for the training and development of the commercial team. Works alongside the senior management to support the new starters training. To actively identify members of the commercial team with development potential and build a continuous internal succession plan CUSTOMER SERVICE To ensure a high level of customer satisfaction is offered in the store. To support customer service with product, knowledge and awareness of the new arrivals, the best sellers and fashion trends and offer alternatives with the services we provide and the technology we use in the store HEALTH AND SAFETY To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens. To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them. Comply with the Company Health & Safety Policy. To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable Experience and Qualifications Previous fashion retail experience. Prior Visual Experience within a fast paced environment. Good team management skills. Market, commercial and competitors awareness Visual flair and creative thinking required. Skills and Attitudes Initiative and self-motivation to drive own development. Lead by example, motivating and developing employees Time management and strong organisational skills – Delegation Identifies problems, reacts accordingly with initiative and problem solving People and Interpersonal Skills – Mentoring Maintain a positive attitude and Customer Service - Works under pressure and reacts in a professional manner Good verbal and written communication skills Numeracy and analytical skills