Head of Design (Permanent)

Position : Head of UX Design / Research Reporting to Director of Product Contract type: Full Time, Permanent, Remote This is an incredible opportunity to join Cera as our Head of UX Design / Product. The role is a hybrid role with an expectation that you will frequently visit the London office to work closely with stakeholders and collaborators. This role requires building a deep knowledge of our business and processes and a passion for user centered design and its application to our technology. As our Head of Product Design and Research, you will establish and embed Product Design and Research within Cera. You’ll provide mentorship and leadership to the Product Design team. You’ll have the ability to juggle multiple projects and will understand how to prioritize the team’s work and time based on an understanding of the impact of your deliverables to your stakeholders and projects. You thrive in mission-driven organizations, working with collaborative teams who are passionate about utilizing technology and building products to better the world around us. You have the ability to stay laser focused on our end users, conducting internal and external research and competitor analysis to ensure our engineering and teams are building useful and delightful solutions to deliver our mission. Develop processes and best practices that enable the design team to work efficiently at scale, without compromising on the quality. Work with qualitative and quantitative data and carry out behavior analysis to identify opportunities to improve and optimize our experiences Help set clear development goals for your team, and regularly check in on progress. Help designers define their career paths, identify opportunities and level up to do the best work of their lives. Keeping close to the market, conducting competitor analysis and ensuring we’re constantly innovating our experiences and products You thrive in mission-driven organizations, working with collaborative teams who are passionate about utilizing technology and building products to better the world around us Experience leading a team of designers in a fast-growing environment, hiring, and managing performance. Understanding of commercial dynamics and how design can help drive business success. Strong sense of product design, from high level strategic direction down to UI design details. A passion for building product. Flexible working scheme ~ Discretionary bonus / long term employee incentives ~ Lifeworks discount platform and Employee Assistance Programme ~ Training and development for your role and future career development ~ Refer a friend scheme ~ Service awards and recognition awards ~ Company pension scheme ~25 days holiday + your birthday off on top of bank holidays too! Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we’re able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources. You have the opportunity to join a purpose-driven company at the tipping point of transformation.