Service Advisor

Service Advisor - Leicester area Prestige Franchised Motor Dealership Our client, the No 1 motor trade employer in the UK, is looking to recruit an experienced Service Advisor to join the team. As Service Advisor, you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. About you: Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why our client? They are delighted to provide an industry-leading benefits package. Passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Benefits: Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Do you have exceptional customer skills or experience in a customer service advisor role? Are you an enthusiastic person with passion and drive for the industry? Do you have career ambitions? If yes to the above questions, don't hesitate, apply NOW! Salary: £27k - £30k basic £38k - £40k++ OTE, uncapped and the team are earning more! Monday to Friday 8am - 5pm 1 Saturday morning in 4 Further training and development HUGE career prospects Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission