Trade Parts Advisor (Hybrid Working Option)

Part Sales Executive to join a Main Dealer in Hampstead This role is office based and potentially home based. £30k basic (DOE) £33,750 OTE Annually Monday-Friday 8am-6pm every other sat 8am-1pm Purpose of job: * To achieve allocated sales targets, develop and maintain long term relationships with customers, and provide expert knowledge, advice and support to customers. Professionally represent the brand and be a brand champion Selling • Achieve personal target KPI‘s and revenue objectives with target customer sets • Accurately identify parts to meet the customer sales requirements • Utilise all product promotions effectively to achieve specific targets set • Identify and exploit all upsell opportunities thereby growing overall sales figures • Maintain own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc. • Ensure you are adequately trained and understand the Unique Selling Proposition brand, the “Features and Benefits” of the product range especially the genuine v nongenuine aspect, and how to overcome sales objections • Record and feedback lost sales opportunities to the Sales Manager Customer: Ensure you provide a high level of customer service at all times • Be aware and always aim to improve the Customer Satisfaction scoring for yourCentre • Build strong relationships with your clients by making relevant and regular contact withthem on the phone and via face to face visits • Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice • Where applicable, ensure that trade customers that visit the Centre are dealt with efficiently and quickly • Identify and record customer delivery requirements and communicate to the rest of the Centre team Experience and Knowledge • Previous experience in a parts or distribution operation involving regular telephone contact with retail or trade customers or experience of selling in a fast paced and/or telesales environment • Ability to build strong and trusting relationships • Ability to relate well to others and work as part of a team • Excellent communication skills and telephone manner • Good IT skills •Demonstrates excellent attention to detail and accurate record-keeping Apply now with your full CV to Chloe Drake at WeRecruit Auto, quoting job reference ST1352 Automotive - Motor Trade - Dealership - Product- Part Tele Sales- Telesales - Office based - Hybrid - North West London - Camden - City of London - Colindale - Crincklewood - Finchley - Finsbury Park - Hampstead Heath - Holloway - Hyde Park - Notting Hill - Portobello Road - Wembley - Full Time - Permanent - Job Follow us on Twitter @werecruitauto Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities