Company:
Methods
Location: London
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
Methods are looking for 2 Security Cleared ServiceNow Developers for 12 month contracts.
£400 P/D
Inside IR35
12 Months
1 Day in Office (Westminster)
About the role:
- Manage the continual service improvement backlog, with a fortnightly measure on progress and deliverable elements.
- Ensure the continual service improvement backlog is constantly groomed to show the priority of tasks against the value they bring.
- Ensure that there is a reliable mechanism and process to allow for the configuration/customisation of the Service Now system, including creating workflows, UI, client scripts, business rules and asset discovery.
- Create and deliver technical roadmaps with the Product Owner.
- Ensure there is a constant delivery of prioritised and set work for both requests from all areas of the business.
- Ensure there is an automated and improving approach to allow for frictionless service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service.
- Utilise scripting tools and ServiceNow functionality to create automate tasks within ServiceNow.
- Ensure active integrations with existing tooling
About you:
- 3+ years development experience within ServiceNow
- Good problem-solving skills, with a solution focused approach
- Demonstrable expert knowledge and skills to create capabilities to drive Self-service and automation. (Service Portal, Orchestration, Integration Hub)
- Service now implementation and development experience in ITSM modules (Incident, Problem, Change, Service Catalogue/Request Fulfilment, CMDB & Asset/Procurement
- Strong ITBM (SPM) knowledge to drive automation and efficiency within the PMO function.
- Designing and developing custom applications from start to finish.
- Delivered 3+ Projects on the ServiceNow platform
- Good working knowledge of ITIL/ITSM Framework
- Strong ServiceNow experience in administrating, designing, developing, and delivering ITSM
- ITSM, CSM, ITOM, SPM, and Integration Hub Experience
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