Information Technology Asset Management

The candidate will be responsible for: · Driving accuracy of the asset lifecycle stage in the · Drive accuracy / completeness of attributes required to support ITAM processes and controls. · Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine including identifying discrepancies in source data and driving remediation activity. · Maintaining the mapping reported asset lifecycle stage in the to the lifecycle stages defined in the ITAM Standard. · Management of the scope asset attributes required for ITAM with directional maturity toward class-based required attributes. · Identification of authorized assets · Creating / maintaining register of IT asset inventory data quality issues. · Reporting / observability of IT asset data quality. · Develop / execute / oversee data validation processes where required. · Accountable for reporting availability of priorities attributes in both AMDB, CMDB. · Accountable for ensuring that lifecycle attributes for assets is accurate (the prioritized level 1/ level 2 attributes) · Support compliance and audit requirements PREFERRED QUALIFICATIONS & EXPERIENCE · Bachelor degree. · Experience with ServiceNow · ITIL4 Foundations · ITAM/Configuration Management · Problem Management: Kepner-Tregoe method or 5 why’s method · JIRA Project Management REQUIRED SKILLS · Knowledge of ServiceNow, SharePoint, PowerBI and JIRA for tracking and reporting on team activities. · Strong written/verbal communication skills · Strong Client (Internal) Management & Stakeholder Management Skills · Strong Data Analytical skills with ability to digest requirements, share feedback and identify opportunities for improvement. · Ability to set and meet deadlines. · Excellent attention to details with ability to identify data trends and patterns. · Strong sense of ownership and accountability; should be able to act independently. · Ability to work as part of a multi-region distributed team. · Individual must be able to multi-task effectively. · Evaluating changes and updates to source production systems. DESIRED SKILLS · Critical Thinking/Problem Solving · Systems Thinking/Solution Design · Institutional knowledge of IT processes and systems · Excellent written and verbal communication · ServiceNow report building · ServiceNow Performance Analytics · Power BI report building · ITAM/CMDB implementation