Head of Franchise - Premium Dessert Brand UK

Are you an accomplished franchise leader with a passion for luxury dessert brands? We're looking for a Head of Franchise to drive the expansion of a high-end dessert brand throughout the UK and internationally. This is a rare opportunity to take on a crucial role in scaling a thriving company, developing franchise strategy, and ensuring franchise partner success. Key Responsibilities of the Head of Franchise Drive the brand's growth strategy by identifying new markets and building relationships with potential franchisees to enhance market presence. Ensure each franchise location delivers a premium experience, upholding the highest standards of product quality and customer satisfaction. Develop and implement comprehensive training programmes for franchisees and their teams, fostering excellence in customer service and operational efficiency. Track and support franchise partners' performance through key performance indicators, maximising their potential and addressing challenges. Collaborate with marketing and product teams to align franchise operations with brand values, promotional efforts, and evolving market trends. Ensure all franchise locations adhere to operational, financial, and legal standards. The Ideal Head of Franchise Demonstrated success in a senior franchise role, ideally within the food and beverage or luxury retail sectors. Strong experience in franchise development and operational management. Exceptional leadership, communication, and relationship-building abilities. A strategic and entrepreneurial approach, with a track record of driving growth initiatives. Passion for delivering high-quality, customer-centred brand experiences.

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