Building Support Engineer

We are looking for an experienced AV engineer to working for the leading global systems integrator. The company have seen continuous growth over the years, investing back into the technology making them one of the leading integrators. They promote from within so can offer longer term career paths that other cannot. They have gained accreditation of Gold Investors in People proving their commit to staff development. The business offers fully system integration from AV, VC, Networking and Data Centres giving many different career opportunities. The role will be based in Canary Wharf supporting 6 government agencies within one building so offering a busy and varied support role. You will need experience of supporting Q-SYS and Teams environments along with client client facing skills. Engineer provides maintenance and engineering support to the AV environment on the client site. highlight potential risks. Ability to safely and successfully perform the essential job functions consistent with the Company’s policies and ISO standards as well as those set externally for our industry. Maintain, service and monitor the use of audio-visual equipment. Initiative-taking maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly. Coordinate and manage relationships with Client’s service desks. Fault finding and resolution of Audio Visual and Video Conferencing problems in time sensitive, high-pressure situations with our client Proactively building close working relationships with the customer. Experience in installing and supporting Audio Visual and Video Conferencing solutions Flexible approach to working hours AMX/Q-SYS /Software knowledge to a level where code can be uploaded/faults identified Knowledge of basic configurations of Cisco codecs Basic IT Network Knowledge