IT Technician

The Company Vital Energi is a leading provider of renewable energy infrastructure and systems to the public and private sectors. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings. We have and continue to work on ground-breaking projects throughout the UK which are supporting the UK’s Net Zero targets. The Opportunity We are looking for an IT Technician to join our dynamic IT team based at our head office in Blackburn. Working alongside a group of technical individuals, the purpose of this role is deliver great customer service via the IT Helpdesk providing technical support both onsite and remotely. This role would suit a candidate who wishes to develop their existing skills whilst progressing their career within an expanding and innovative organisation, with the opportunity to move into more advanced IT infrastructure roles in the future and to gain further experience in things such as security systems, Comptia A+ and Network+. The Role Reporting to the Infrastructure Manager you will be responsible for: * 1st and 2nd Line Troubleshooting * Software / Hardware Installations * Ensure Security and privacy of networks and computer systems * New User Setup’s / Leaver Processes * Organise and schedule upgrades and maintenance without deterring others from completing their work * Maintain records /logs of repairs and fixes Skills/Experience: * Minimum of 5 GCSE’s (or equivalent) * Certified IT Technician would be an advantage (Comptia A+, Network+, Security+) * Excellent Problem-Solving skills with the ability to troubleshoot issues and provide timely resolutions. * Good communication skills and ability to work collaboratively with business stakeholders and IT teams. Knowledge: * End user compute applications – Windows 10 /11, Mac OS, Office 365, AutoCad * End user compute – Build Imaging * Basic Networking knowledge * Telephony – Webex/Android /Apple The Package * Up to £25,000 - £30,000 per annum (depending upon experience) * Contributory Company Pension Scheme * Non-contributory death-in-service insurance * Employee Assistance Programme * 25 Days Holiday plus 8 days bank holidays. * Additional holidays awarded in line with length of service * Option to purchase/sell additional holidays * Onsite gym/wellbeing centre at our Blackburn Head Office * Discounted gym membership across the UK Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply. Notice to Agency and Search Firm Representatives: Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Job Types: Full-time, Permanent Pay: £25,000.00-£30,000.00 per year Schedule: Monday to Friday Work Location: In person