Stakeholder Engagement Advisor

Company:  Northern Powergrid
Location: Castleford
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Do you want to help power your career and be part of an evolving energy industry???The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future. Our vision is to be the best energy company in serving our 3.9 million homes, whilst delivering a sustainable energy solution. In this role you will support the delivery of an integrated corporate and regional stakeholder engagement programme which embeds the customer voice in our business activities and decision making. This role will involve close liaising with internal and external stakeholders to ensure an iterative and responsive dialogue to support delivery of our business obligations and ongoing work to decarbonise our electricity network.Along with a competitive salary between £30,000 - £40,000 we also offer great benefits such as; •Enrolment into our pension scheme•25 days holiday plus bank holidays•Agile working including flexible working hours•10% Performance Related Annual BonusKey Responsibilities The successful candidate will: •Manage delivery of a wide suite of engagement activities including conferences, focus groups, surveys, and roundtables.•Work with internal colleagues to ensure the business is actively responding to insight and intelligence from stakeholders.•Own the annual engagement planner ensuring a comprehensive programme of engagement opportunities and robust recording of outputs and outcomes.•Support the Business Plan Engagement Group programme attending subgroup meetings and providing overall co-ordination for effective outputs.•Take a lead on developing and maintaining our digital spaces to share information and support stakeholder learning, as well as promoting our engagement opportunities.•Gather all engagement reporting and ensure that it is appropriately processed into our insight reports. Track the recommendations and our response.•Support the implementation of the AI tri-angulation tool for reporting.•Provide professional advice to colleagues in developing engagement approaches for key projects or bespoke pieces of work.Key Competencies•Established stakeholder management expertise including stakeholder mapping, audience segmentation, stakeholder database management and positive relationship building. •Demonstrable experience developing and delivering a range of stakeholder engagement opportunities across both face to face and digital spaces, ideally in large scale complex industries.•Excellence in programme management and tactical engagement planning.•Digital expertise and creative approaches to ensuring we are maximising opportunities to support stakeholders through digital content.•Experience developing content for web publication and active management of web spaces.•Experience analysing engagement outputs and converting these into actionable insight.Qualifications and AttributesEssential Qualifications and Experience•A minimum GCSE or equivalent in English Language and Maths. Educated to A level or equivalent in relevant subjects. •An understanding and experience of a wide range of engagement activities/channels.•Excellent digital skills including use of Microsoft applications including excel and PowerPoint. •At least three years’ experience of working in a pressured and dynamic stakeholder relations environment.•Experience working closely with professional and executive level staff and external stakeholders. •Experience developing and delivering engagement events both big and small.•Web publication and web management experience.•Digital engagement experience.•Experience in project or programme management. Desirable Qualifications and Experience·A degree or equivalent qualification in communications, public relations or similar discipline ·Ongoing professional development in a related field.·Experience of utilities, energy and decarbonisation related industries·Application Open Date: 4 September 2024 Application Close Date: 27 September 2024Click here to apply todayShould you have any queries on this role, please contact [email protected] referencing R6380.Visit northernpowergrid.com/careers to find out more about this and other career opportunities.?Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.
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