Debt Recovery Assistant

The Company: Our client is a fast-growing, progressive law firm. They work closely with SMEs, banking & finance clients, debt collection companies, High Court Enforcement Agencies and Insolvency Practitioners The Job: On behalf of this client we are seeking a Debt Recovery Support Assistant. In this role you are responsible for managing the their aged debt and supporting the Debt Recovery Team with client matters. Responsibilities will include: Proactively manage the firms internal credit control system using our case management software (Visual Files) Proactively manage outstanding invoices Prepare and issue formal letters including letters before action/ Letters of Claims to clients Follow up telephone calls to clients in respect of overdue invoices Liaising with solicitors and Partners to progress debt collection of their matters Analyse the current credit control processes and identify opportunities of improvement Meeting with the Practice Director and Senior Legal Cashier to discuss aged debt and progression of overdue sums Putting clients on stop Opening new client and matter files to include the input of data Assisting with the preparation of Letters of Claim on client matters Assisting with the preparation of Court Proceedings via Money Claim Online Assisting with the preparation of standardised documents Liaising with the Courts Scanning and electronically filing all incoming and outgoing post Assisting with the system production of High Court Writ of Control Applications Carrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtors Telephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreements Preparing Hearing Bundles Ordering stationary for the office To ensure that all action lists are completed on a daily basis Accurate time keeping, record keeping and file maintenance To ensure the confidentiality and security of all Firm and client documentation and/or information To deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt Recovery To ensure that all client and matter records are made and maintained in line with the Firm's procedures To observe office manuals and instruction books published by the Partners from time to time To assist with all Administrative tasks for the team Other ad hoc duties as and when required The Person: For this role our client is seeking someone who has gained credit control experience . Ideally you would have worked in a legal environment in a support role too but this is not essential. Previous experience of providing administrative support to fee earning lawyers is ideal but not essential Previous Credit Control experience is essential Proficiency in a case management software system Competent IT Skills including Microsoft applications Enthusiastic, friendly team player Excellent attention to detail Ability to manage conflicting priorities and deadlines in a flexible and proactive way Excellent communication skills The Salary: Negotiable The Location: London - Hybrid The Benefits: Pension, Private Healthcare, Critical Illness, Life Assurance, 25 days holiday The Hours: Monday Friday 9am 5.30pm (3 days in the office (Mondays essential) and 2 days from home) TPBN1_UKTJ