Customer Service Advisor

Customer Service Advisor Location: Toddington, Gloucestershire (must have driving licence and car) Hours: Fulltime | Permanent | 8.30 am - 5 pm Salary: £24,000 per annum Our client is one of the fastest growing companies in the UK! They are looking for a Customer Service Advisor to join their expanding team on a fulltime permanent basis. Reporting into the Customer Services Manager, you will provide excellent customer service whilst building new and existing customer relationships. No experience required – Our client wants to meet candidates with passion, energy, and a drive to succeed! Key Responsibilities of a Customer Service Advisor * Ensure excellent customer service is always provided. * Resolve customer equerries in a timely manner. * Escalate customer concerns as required. * Manage and build customer relationships. * Communicate customer feedback to the Customer Services Manager. * Liaise with internal departments to improve quality. Key Skills of a Customer Service Advisor * Customer service experience is desirable but not required. * Ability to build strong internal and external relationships. * Confident talking on the phone and replying to emails. * Excellent time management and multitasking skills. * Drive to succeed and progress. To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment