Area Manager - Mental Health - London

We are recruiting on behalf of our client who is an established, registered charity providing support and accommodation for those experiencing mental health problems. We are looking for an experienced Area Manager based in South London, to direct the operational care standard and continuous improvement of our client’s services. Leading their supported living service and managing three direct line reports, the Area Manager will need to be able to evidence a strong background in managing accommodation services. You will inspire your team to create a culture of excellent customer service and will work closely with your team to ensure that the service delivers on all targets, both financial and those around the quality and compliance of the service. This role will include some evenings, weekends and bank holidays as required. What you’ll do: 1. Lead, manage, your team to deliver outstanding care services. Setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation’s operations. 2. Inspire your team to create a culture of excellent customer service. Fostering positive relationships with service users, their families, and other stakeholders. 3. Work with your team to ensure that all reporting is completed in a timely manner. Monitoring and improving service quality through regular audits and performance reviews. 4. Ensure adherence to all policy and contractual requirements for the management of risk including safeguarding, incidents, and complaints handling. 5. Proactively participate in policy development and service delivery improvements. Working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives. 6. Grow local partnerships and networks to enhance service delivery and raise the company profile. 7. Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth. 8. Ensure all relevant statutory, regulatory, and professional standards are met in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions. 9. Participate in the delivery of awareness sessions on a range of topics for all staff. 10. Work flexibly across the services and deliver an out of hours on-call service. Ability to travel on occasion as the Head Office is West Midlands based. 11. Carry out other tasks as relevant to the service and directed by the Regional Operations Manager. The role is working Monday to Friday 37.5hrs per week This is a growing organisation so there is plenty of scope for career development and promotion The role would be ideal for a Service Manager looking to step up or someone in a more senior role who is perhaps looking for less responsibility The successful candidate will have Level 4 or equivalent in Health and Social Care or related subject. The successful candidate will have a qualification in Line Management or demonstrable experience including managing budgets. Company Benefits include: * 28 Days Annual Leave * Employee Assistance Programme * Pension * Staff Discount Scheme * Career Development