Security and Facilities Officer- SW10

Role: Security and Facilities Officer Shift Pattern: 06:30 18:30 / Various Day Shifts Pay: £14.00 per hour Location: London SW10 (candidate must live within 40 minute radius) Position: Security and Facilities Officer Company Overview: Our client is a forward-thinking, privately-owned company recognized as a leading provider of integrated, bespoke security and facilities management services. They offer clients a flexible and scalable approach to address security and FM needs across various sectors, including educational settings, healthcare, charitable organizations, corporate estate management, warehouse and distribution, social housing, utilities, and retail environments. Key Responsibilities: * Customer Engagement: Meet and greet residents and guests in a luxury environment, consistently demonstrating impeccable customer service. * Emergency Response: Act as a key member of the evacuation team during emergencies, ensuring safety protocols are followed. * Patrolling: Serve as an ambassador for the property, the company, and your personal brand through diligent patrolling and visibility. * Company Values: Embrace and exemplify company values in all interactions and duties. * Access Control: Manage access control and perform control room duties as required. * Permit Verification: Check and verify permits to work for contractors and service providers. * Communication: Respond promptly to emails and telephone inquiries, maintaining clear communication with clients and team members. * Reporting: Prepare detailed reports on incidents, activities, and other relevant information. Essential Skills and Experience: * Customer Service Expertise: Minimum of 5 years of experience in exceptional customer service roles. * Technical Proficiency: Strong proficiency in MS Office applications (Word, Excel, Outlook). * Communication Skills: Excellent written and verbal communication abilities. * Professionalism: Demonstrate pride in personal appearance and workplace standards. * Licensing: Valid SIA License is required. City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age