Shift Supervisor - Afternoon shift

Shift Manager - Afternoon shift Solihull  Monday to Friday 2pm - 1-pm  £28,400 plus 5% shift allowance  This job description outlines the role of a Supervisor in charge of overseeing cleaning and waste operations within the company. The role is focused on ensuring the delivery of high-quality services through effective supervision, team motivation, and process improvements while maintaining strong relationships with clients and colleagues. Key Responsibilities: Service Delivery: Plan and supervise cleaning and waste activities, ensuring timely service delivery. Conduct quality, health, and safety audits. Ensure staff are trained in safety protocols and adhering to job-specific safety measures. Manage staff timekeeping, attendance, and performance. Collaboration: Develop and motivate team members through effective communication. Maintain strong relationships with line managers and clients. Empowerment: Identify and resolve issues effectively. Ensure staff receive adequate training. Present information to management, colleagues, and customers. Continuous Improvement: Participate in reviews and meetings to gauge customer satisfaction. Promote products and services to customers. Skills and Qualifications: Essential: Supervisory experience, relevant experience in cleaning and waste, health and safety knowledge, IT proficiency, problem-solving skills. Desirable: HNC or equivalent, experience using systems, analytical and motivational qualities