Information services & client compliance officer

The firm DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to both businesses and individuals.  Our clients, our people and our professional networks are the keys to our success. The department The Information Services & Client Compliance Team handle the Firm's access to online resources, third party legal products and libraries, and File Opening matters including Client ID requirements and money laundering matters.  The Team is a vital part of the Firm's Risk Management processes. Job Purpose To support the Firm in providing efficient and effective client due diligence (CDD), conflict checking services and client file opening Responsibilities and Duties Completing and analysing conflict check reports Using the Firm’s file opening request system and processes, ensuring full and accurate data is provided to complete the CDD process Obtaining, checking and verifying client CDD documentation, identifying issues, and escalating where required Opening and amending client and matter files in the firm’s case management systems Participation in any special ISCC projects under the direction of the Information Services & Client Compliance Manager or Team Leader as required to meet the needs of the business Attendance at meetings and such training courses as agreed with the Information Services & Client Compliance Manager Travel to other offices as may be required to fulfil duties Other information Knowledge, Skills and Experience Required One years’ experience working within an administration role; preferably in the legal/financial sectors or a recent Graduate with some work experience A demonstrable interest in, and understanding of AML (Anti Money Laundering) and the wider CDD process is desirable, but training will be given Effective administration and organisation skills High level of accuracy and attention to detail is paramount Ability to work under pressure and to manage concurrent demands and deadlines Able to ensure confidentiality when dealing with sensitive and confidential data An enquiring mind with the ability to understand discrepancies in data and solve problems Excellent interpersonal skills and a proven ability to work effectively as part of a team Ability to learn new IT systems and workflow processes Flexible in approach to work, location and hours worked if required. Benefits: 25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays. Life Assurance Private Healthcare Employee Assistance Programme Sodexo Discounts Pension Scheme Interest free season ticket loans Cycle to work scheme Discounts on Legal work