Duty Manager

Duty Manager £32,000 Clitheroe Benefits: Competitive salary Tips and performance incentives Employee discount at the venue On-site parking available We are seeking a dedicated Duty Manager to oversee daily operations at a prestigious venue. The ideal candidate will possess strong leadership skills, attention to detail, and a commitment to providing exceptional guest experiences. Duty Manager Key Responsibilities: Supervise daily operations of the bar, restaurant, and accommodation facilities Ensure all areas are kept clean and well-maintained, adhering to health and safety standards Coordinate with the Head Housekeeper to manage housekeeping staff and oversee the cleaning schedules of the premises, including regular deep cleaning Manage staff schedules, ensuring all shifts are covered and operational needs are met, including weekend work Handle customer queries and concerns promptly to ensure guest satisfaction Maintain inventory and stock control for the bar and restaurant to ensure seamless service delivery Enforce all compliance regulations and company policies among staff members to maintain a safe and professional environment Duty Manager Ideal Candidate Profile: Previous experience in a managerial role within the hospitality industry, preferably with knowledge of both front-of-house and accommodation services Strong organizational skills and the ability to manage multiple tasks Excellent communication and interpersonal skills, capable of nurturing strong relationships with both staff and guests Proactive in dealing with issues and capable of making decisions under pressure Flexibility to work various shifts, including weekends, according to business needs

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