Trade Centre Advisor

JP Corry are currently recruiting for a Trade Centre Advisor in Belfast! Due to the exciting re development of our Springfield Road branch, we are looking to expand our team with the addition of an enthusiastic and dedicated Trade Centre Advisor. In this customer facing role, you will be responsible for contributing to and exceeding customer expectations, whilst supporting the achievement of sales and profit targets through upselling and cross-selling a wide range of products. The post holder will pride themselves on delivering first class customer service and be someone who can really make difference to a customers experience in branch with us. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). JP Corry was recently honoured as Northern Ireland's Responsible Company of the Year, reflecting our ongoing commitment to working innovatively for the betterment of society and the environment. Benefits of Working at JP Corry: Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare+ Bonus scheme - opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme Results from our latest staff engagement survey show that 79% of staff would recommend JP Corry as an employer to friends & family! Salary circa £26,000 (dependent on experience) Branch opening hours are Mon - Thurs 07.30 - 17.00 Fri 07.30 - 16.00 Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs Location: 648 Springfield Road, Co. Antrim, BT12 7EH CLOSING DATE FOR APPLICATIONS: Tuesday 5th November Role responsibilities will include: Provide an exceptional level of customer service to all customers. Building relationships over the phone, face to face and online, giving prompt and accurate responses to online/ecommerce custom and queries. Identify and generate sales opportunities for the full range of JP Corry products. Provide realistic quotations to meet both customer and business needs. Ensuring a high standard of 'good housekeeping' throughout the store Development of new and promotional product lines Carrying out all cash transactions, refunds and till processes accurately and in accordance with branch procedures Ensure sufficient levels of stock on the shop floor, ordering more as required Any other reasonable duties deemed necessary. Are you who we are looking for? First and foremost, we seek talented people that align well with our values and way of working; we innovate, we collaborate, we're agile, we act with entrepreneurial spirit, and we're supportive of and close to our customers. Suitable candidates will ideally have/ be: Passionate about delivering a first class customer service experience and know what great service looks, sounds and feels like. Proven experience with Power tools, Workwear, Plumbing/Heating or Electrical sales would be advantageous. Possess strong communication and interpersonal skills in order to be a real team player. Proficient in the use of IT and have good computer literacy and telephone skills. Web sales, 'E' commerce and social media experience Ideally knowledge / experience of the construction / building materials industry. JP Corry is an equal opportunities employer About us At JP Corry, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today