Account Manager

Job Role: Account Manager/Surveyor Contract: Full Time What’s on Offer: An exciting opportunity to join a national company that represents a forward-thinking and growing industry. As the Account Manager/Surveyor, you will act as the "Company Ambassador," working closely with others to foster and enhance client relationships, drive sales, and identify new business opportunities. The Ideal Candidate: We are looking for a dedicated, enthusiastic, and energetic individual who is self-motivated to succeed both personally and as part of a dynamic Account Management team. Successful integration within a tightly-knit team is key, and those with a sense of humor paired with a resilient personality often excel in this role. Applicants should be within easy commuting distance to our Ongar office. A full driving license is essential. At least 2 years of experience in the drainage/plumbing industry is required. Specific skills and experience should be brought to the role to meet the following responsibilities: Key Responsibilities: Serve as the primary contact for assigned clients Build and maintain strong, long-term relationships with customers Handle multiple clients simultaneously, often under tight deadlines Conduct site surveys and meetings with clients Prepare and submit quotations and reports Identify opportunities for growth with existing clients Explore and pursue new business opportunities and sales Communicate client needs and expectations within the company Manage client projects, ensuring alignment with both client and company goals Work closely with the sales team to approach potential clients Collaborate with the operations team to manage planned work from initiation to completion Participate in a telephone rota to provide technical advice to in-house engineers, currently every six weeksCore Requirements and Skills: Proven background in drainage, plumbing, construction, or a similar field. A passion for buildings or mechanical systems is advantageous General educational qualifications with proficiency in IT for composing professional emails and reports. Familiarity with MS Outlook, Word, Excel, and PowerPoint is helpful Strong organizational skills with the ability to prioritize tasks efficiently A full driving license is mandatory due to site visits Excellent communication skills and telephone manner Professional appearance and punctuality are essentialReporting to: Operations Director Location: Essex, CM5 Salary: £40,000 basic OTE £70,000+ Commission on sales Small company van with surveying equipment provided