Repairs Surveyor

Job Title: Repairs Surveyor
Location: Gloucester
Contract: Permanent
Hours: 39 hours
Salary: £44,919 + Company Car

Job Summary:
We have a new opportunity for a Repairs Surveyor to join the Property team. As a Repairs Surveyor you will carry out surveys and property inspections and oversee the delivery of subcontracted repairs to ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.
Reporting into our Complex Repairs Manager you will carry out surveys to properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works to ensure high-quality optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.

Core Responsibilities:
We re a customer-focused organisation so we know that how we do things is just as important as what we do. You ll be an experienced and highly knowledgeable Repairs Surveyor you ll also have great customer service skills and the ability to work autonomously to assess and improve property standards. You ll also be able to demonstrate the below essential skills and experience:

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids work, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.
• Full Driving Licence

Qualifications

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Benefits

• Company vehicle - for work use only
• 35 days annual leave (including bank holidays) plus option to buy and sell 5 days.
• A generous contributory pension of up to 9% matching contributions
• Life Assurance 3 x salary
• Health care cashback plan
• Ongoing learning & career development opportunities
• Payment towards professional subscriptions
• Discounts portal to save money on various products and services.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled.

If you have any questions regarding the vacancy, please call Matthew Eke / Emma Keir on (phone number removed).